Essential Job Duties and Responsibilities:
- Manage day-to-day personnel logistics, including coordinating immediate coverage for staff call-outs, managing PTO schedules, and the optimization of front-desk and clinical workflows.
- Audit daily clinic administrative queues to ensure standard operating procedures are being met and dependencies and support of other departments are being actively managed.
- Assist the Director by gathering documentation and tracking items needed for personnel management such as new staff orientation and performance evaluations.
- Oversee clinic inventory, medical/office supply ordering, and vendor deliveries, ensuring strict adherence to the budget established by the Director.
- Serve as the frontline tactical extension of the Clinic Director, executing managerial directives and ensuring workflows align with leadership’s strategic goals.
- Support monitoring of daily Electronic Health Record (EHR) administrative queues and check-in/check-out flows to support optimal patient volume and help prevent revenue leakage.
Qualifications and Key Competencies:
- Experience: Minimum of 3–5 years of experience in a medical office environment, with a proven track record in a senior administrative, team lead, or coordinator capacity. Multi-specialty experience preferred.
- Skills: Proficient in medical office software and MS Office Suite. Strong professional communication skills are required.
