SharePoint Administrator - Part-Time Temporary
Washington, DC | Remote| $36.06 - $40.87 per hour | Washington Post Top Workplace (8x winner)
Community of Hope is seeking a Temporary Part-Time SharePoint Administrator to make a lasting impact on how information is managed and shared across the organization. The SharePoint Administrator will support the Information Technology team by providing hands-on administration, troubleshooting, implementation, and user support within COH’s SharePoint Online environment. In this role, you will improve the usability, governance, search, metadata, permissions, and overall discoverability of information within COH’s existing SharePoint environment. You will work collaboratively with IT staff, department leaders, site owners, and end users to implement practical improvements while building on existing processes and workflows—without unnecessarily restarting prior discovery efforts or disrupting established practices. The SharePoint Administrator will also help build sustainable internal knowledge and capabilities through documentation, training, mentoring, and knowledge sharing with COH IT staff and designated SharePoint owners or champions. This position is 100% remote.
Our Approach and Values:
- We celebrate people’s strengths and acknowledge the impact of trauma on people’s lives.
- We embrace diversity, welcome all voices, and treat everyone with respect and compassion.
- We lead and advocate for changes to make systems more equitable.
- We strive for excellence and value integrity in all that we do
What You’ll Do
- Serves as a primary point of contact within IT for SharePoint Online issues, service requests, and approved enhancements.
- Administers and maintains SharePoint sites, hubs, pages, document libraries, lists, navigation, columns, content types, views, versioning, sharing settings, and site lifecycle activities.
- Troubleshoots access, permissions, synchronization, search, indexing, document-library, sharing, Office integration, and user-experience issues.
- Evaluates and improves SharePoint search and document discoverability within the existing environment.
- Troubleshoots issues involving search schema, indexing, permissions, metadata, content organization, navigation, and configuration.
- Provides input on Power Automate, Microsoft Teams integration, Microsoft Purview, and Microsoft Copilot readiness when these capabilities intersect with SharePoint administration and governance.
- Provides one-on-one and group support to staff, site owners, content stewards, and SharePoint champions.
- Develops and maintains user guides, quick-reference materials, FAQs, knowledge-base articles, and COH-specific administrative documentation.
- Monitors available usage and support indicators to help identify adoption barriers and opportunities for continuous improvement.
- Provides hands-on mentoring and knowledge transfer to strengthen the internal team’s ability to administer, maintain, troubleshoot, and evolve SharePoint.
