Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 11 states.
We are actively seeking an experienced Residential Program Manager in the Greater Knoxville, TN area. The Program Manager leads a team to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This person will support teams with day-to-day operations and challenges to achieve programmatic goals.
Responsibilities
- Manage staff schedules and ensure shifts are adequately staffed
- Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
- Develop and implement activity programs including the Meaningful Day curriculum
- Communicate with the families and guardians of individuals we support as needed
- Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
- Ensure program documentation and billable records are completed accurately and timely
- Monitor the health and medical needs of individuals and immediately report any concerns
- Manage relationships with the families and guardians of the individuals in our care
- Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies
- Additional tasks and responsibilities may be assigned
- Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation
Minimum Requirements
- Bachelor's degree preferred; High school diploma or equivalent required
- Two years’ full-time work experience in supporting people with disabilities
- Valid driver’s license with a satisfactory driving record
- Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities
- Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing
Working Conditions
- Work in residential programs, day programs, and in the community
- Schedule may change due to business needs and may include evening and weekend hours
- May be required to be on-call in cooperation with other management staff
Why Community Options?
- Competitive Insurance Benefits (Medical, Dental, Vision)
- Paid Holidays—Including a Birthday Holiday
- Generous PTO
- Employee Incentive & Discount Programs
- 403b Retirement Plan
- Incredible career growth opportunities
- University partnerships that include tuition reduction
Please Visit Our Website to Complete an Online Application! Careers.comop.org
Community Options is an Equal Opportunity Employer M/F/D/V
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