. Configure and manage Blackberry / Good mobility test and production environments
· Create and maintain Infrastructure documentation (architecture diagrams, server builds, policy and application settings, firewall rules)
· Configure policies and delivery groups
· Create and execute change requests
· Lead the testing of upgrades and new products
· Configure and maintain system and ad-hoc reports
· Maintain capacity reports and forecast resource utilization
· Create and maintain support documentation
· Create and maintain end user documentation
· Train other support teams on usage and common tasks
· Work on help desk tickets
· Support after hours work and implementations
· Participate in Tier-3 on-call rotation and proactively monitor e-mail communications
· Maintain SME skillset and close pulse on Mobility space
· Bachelor’s degree in Computer Science or equivalent computer related field, experience in Financial sector preferred
· A minimum of 5+ years of experience working in a large multi-site enterprise infrastructure environment
· A minimum of 5+ years of progressive experience administering / support mobility solutions
· 3+ years of relevant, hands-on experience supporting Windows / mobility servers
· Excellent written and verbal communications
· Experience providing comprehensive documentation of system builds and application installations
· Strong understanding of generally accepted system administration methodologies, tools, and techniques, and desire to instill these practices in both individual and teammates’ work
· Understanding of networking and common datacenter infrastructure
· Understanding of working principles, and experience supporting Active Directory, Group Policy, Microsoft DNS, IIS, Virtualization (Hyper-V or VMware)
· Passion for providing outstanding support for inbound incident tickets, as well as foresight to keep things running smoothly by utilizing monitoring systems such as SCOM
· Ability to communicate to all levels of audience and structure messages in keeping with the listeners experience, background and expectation
· Ability to adapt to a fast paced and ever evolving business and technology landscape
· Ability to organize task and set priorities with minimal supervision while raising awareness to issues or conflicts before it impacts deadlines and goals
· Excellent troubleshooting skills with a scientific approach to problem investigation and resolution
All your information will be kept confidential according to EEO guidelines.
Look for: Cynthia
Phone: 346 231 7545
Email: c.nicholas@computerfutures. com
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Computer Futures is a leading IT recruitment consultancy, specialising in placing IT experts in permanent and contract roles across Asia, Europe and the US. With a proven track record in IT recruitment, we enjoy success within all sectors and business types, placing a candidate every 38 minutes. From single job vacancies to large-scale projects, our proficiency in providing exceptional professionals across the board has carved our reputation as a secure and significant supplier partner. A robust and financially strong business we have grown organically from our first office in London in 1986, to 18 offices in Europe; including Amsterdam, Brussels, Dublin, Edinburgh, Frankfurt, Hamburg, Munich and Paris as well as one office in San Francisco and Tokyo. Gaining market share, year-on-year, we have the largest client base of any IT recruitment business across Europe. We work with a range of clients, from SMEs to large multi-nationals and high-profile names. Passionate about recruitment, our 350+ specialist IT recruitment consultants’ priority is to secure the right person for the right role, within a specified timeframe and budget. Through Computer Futures’ methodology, our consultants – who focus on a specific IT technical market and geographical area - create a bespoke service to meet our individual clients’ recruitment needs.