Business Development Representative

Concentric, LLC is the nation’s largest independent industrial power provider, delivering forklift power, critical infrastructure, mechanical/HVAC, and dedicated material handling and automation maintenance solutions. Through a nationwide network of technicians, engineers, and support teams, Concentric understands and prioritizes the unique needs of each customer to maximize uptime, improve operational efficiency, and maintain infrastructure. We provide reliable, scalable solutions that support data centers, telecommunications providers, utilities, manufacturing, distribution, commercial facilities, and other mission-critical environments across America.

Job Summary

The Business Development Representative plays a critical role in driving the growth and success of the organization. This position is responsible for initiating meaningful conversations with prospective customers, uncovering their challenges, and aligning those needs with solutions. Using a strategic mix of outreach methods, including phone calls, emails, webinars, and other engagement tools, the BDR fosters interest and creates moments of insight for potential clients. The goal is to convert prospects into qualified leads, setting the stage for the sales team to build relationships and close deals. This position reports to the Senior Manager, Business Development, or Senior Business Development Representative and has no direct reports.

Key Job Responsibilities:

• Reliable attendance and punctuality.
• Generate awareness and engagement in key markets and within key accounts.
• Utilize sales processes and capabilities (including outbound calling, emailing, webinars, inbound lead follow up, and overall lead management) to initiate meaningful conversations, connect with targeted customers and generate sales opportunities for the advanced solutions team.
• Partner with sales executives to hand off qualified leads and support deal progression.
• Qualify and market advanced solution offerings to potential new customers.
• Conduct high-level, strategic conversations with senior executives.
• Follow-through on new leads created by existing marketing efforts.
• Prepare sales executives with lead information, as needed.
• Provide insights and feedback serving as the “voice” of defined markets.
• Work alongside peers to collaborate and share best practices.
• Stay informed on industry trends, product updates, and competitive landscape.
• Participate in training and development to enhance skills and effectiveness.
• Other duties as assigned by supervisor.

Key Performance Measurements

• A scorecard that reflects the number of targeted emails, calls, meetings set, and preventative maintenance agreements booked.
• Other key performance indicators as assigned.