Technician - Critical Power/Data Center Services

Concentric, LLC is the nation’s largest independent industrial power provider, delivering forklift power, critical infrastructure, mechanical/HVAC, and dedicated material handling and automation maintenance solutions. Through a nationwide network of technicians, engineers, and support teams, Concentric understands and prioritizes the unique needs of each customer to maximize uptime, improve operational efficiency, and maintain infrastructure. We provide reliable, scalable solutions that support data centers, telecommunications providers, utilities, manufacturing, distribution, commercial facilities, and other mission-critical environments across America.
Job Summary
The Technician, Critical Power/Data Center Services is responsible to install, maintain, test, and troubleshoot UPS systems, batteries, switchgear, PDUs, and other mission-critical electrical equipment. This is a field-service position with more than 50% travel, including overnight and out-of-state work. This position reports to the Regional Service Manager or designee and does not have any direct reports.

Key Job Responsibilities

• Reliable attendance and punctuality.
• Always maintain a safe work environment by adhering to established safety protocols and completing all required safety and compliance training by designated deadlines.
• Perform preventive maintenance, commissioning, testing, troubleshooting, and repairs.
• Participate in a rotating on-call schedule to provide after-hours support as needed.
• Diagnose electrical failures and complete corrective actions.
• Read schematics, one-line diagrams, MOPs, and OEM procedures.
• Safely use electrical and battery test equipment.
• Document service work and communicate findings to customers.
• Other duties as assigned by supervisor.

Preferred Experience

• Three-phase UPS systems, switchgear, battery systems, or electrical commissioning.
• Electrical/electronic degree, technical certification, military training, or OEM factory training.

Key Performance Measurements

• A score card that reflects performance in areas such as safety, efficiency, greater than 80% billable time, work order completion, customer satisfaction, and issue resolution.
• Other key performance measurements as assigned.