Senior IT Project Manager – Utility Technology Programs - Des Moines, Iowa

Job Title:

Senior IT Project Manager – Utility Technology Programs - Des Moines, Iowa

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
Join us and be part of this journey towards greater opportunities and brighter futures.

Title: Senior IT Project Manager – Utility Technology Programs

Location: Des Moines, IA- Hybrid role (3 days onsite/week)

Job Description
As a Senior IT Project Manager – Utility Technology Programs, you will lead strategic technology and business transformation initiatives that support electric utility operations across multiple business units. In this role, you will guide complex enterprise programs from planning through testing, deployment, and production go-live—bringing structure, clarity, and momentum to cross-functional teams, vendors, and stakeholders.

This is an opportunity for a seasoned project leader with strong utility industry knowledge to drive modernization, operational excellence, and technology-enabled transformation in a fast-moving environment.

Responsibilities

• Lead end-to-end delivery of utility technology programs, business transformation initiatives, and enterprise implementation projects.
• Develop, manage, and maintain project plans, schedules, budgets, resource forecasts, milestones, and executive-level status reporting.
• Coordinate activities across business, IT, vendor, operational, and client stakeholder teams to support successful program execution.
• Manage project scope, risks, issues, dependencies, change requests, decisions, and escalation processes.
• Oversee System Integration Testing, User Acceptance Testing, deployment planning, release readiness, and production go-live activities.
• Facilitate project governance meetings, steering committee updates, working sessions, and stakeholder reviews.
• Ensure technology solutions align with business objectives, operational requirements, quality standards, and delivery expectations.
• Drive timely issue resolution and decision-making across multiple stakeholder groups and delivery teams.
• Manage vendor relationships, third-party partners, and delivery performance against program objectives.
• Support compliance with project management standards, governance processes, documentation requirements, and quality controls.
• Lead cross-functional teams delivering utility modernization, operational technology, digital transformation, and enterprise technology initiatives.
• Communicate clearly and proactively with executive leadership, client stakeholders, project teams, and delivery partners.

Qualifications

• Minimum of 5 years of relevant ERP transformation experience required.

• Bachelor’s degree in information technology, Engineering, Business, or a related field.
• 8+ years of IT project management experience delivering large-scale technology programs.
• Proven experience managing enterprise application, system implementation, integration, or digital transformation projects.
• Strong understanding of Agile, Waterfall, and Hybrid delivery methodologies.
• Experience with project planning, budgeting, forecasting, resource management, risk management, issue management, and stakeholder engagement.
• Demonstrated ability to manage distributed teams, vendors, third-party partners, and cross-functional project groups.
• Excellent communication, presentation, facilitation, leadership, and executive reporting skills.
• Strong ability to align business needs, operational requirements, and technology delivery outcomes.
• Experience in the Electric Utility, Energy, Gas, Transmission, or Distribution industry is preferred.
• Experience delivering Operational Technology, utility operations, grid modernization, or enterprise technology initiatives is preferred.
• Familiarity with outage management, control center environments, asset management, field operations, or utility operational processes is preferred.
• PMP, PMI-ACP, Scrum Master, or equivalent project management certification is preferred.
• Experience managing programs through SIT, UAT, deployment, release planning, and production go-live is preferred.

The base salary range for this position is $92,250 - $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

We The deadline to apply for this position is: 11/20/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.

As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.  If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.

#LI-Hybrid

Location:

USA, IA, Work-at-Home

Language Requirements:

Time Type:

Full time

Physical and Mental Requirements:
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

·    English

·   Spanish

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting [email protected].  All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.  

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE