Application Analyst - Primary App Response Team - Level II Support for Clinical Apps/EPIC

Cone Health, United StatesRemoteFull-timePosted 1w ago

Job description

Information Systems

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The Application Analyst assists in providing technical application support for clinical and/or business applications in order to improve their overall performance and ensure they are meeting the organization's needs. Working under close supervision, the Application Analyst assists with gathering, analyzing, and evaluating user needs, and implementing, optimizing, supporting, and troubleshooting clinical and/or business applications.
This position like other application analyst roles does require on-call responsibilities.
Strongly prefer EPIC certification.
Essential Job Function

Collaborates with internal and external technical and end user groups to ensure applications and other third-party systems meet the organization?s clinical and business needs when building and implementing the system.
Assists with the analysis of end user department workflows, data collection, report details and other technical issues as they relate to design and build decisions; involves qualitative and quantitative analysis on data and information collected as part of application requirement gathering; understands and translates the business/clinical functionality into system configuration and workflow validations.
Assists with planning, preparing, and executing test scripts for application testing, new release testing, integration testing, and user acceptance testing.
Supports the documentation of test results, design, change control, system problems, and internal procedures according to departmental standards.
Provides technical application support, triage, and troubleshooting for complex applications.
Monitors the systems for data quality, efficiency, operation, and data integrity, and appropriately escalates issues/problems.
Acquires and maintains knowledge of new technical concepts and solutions and their application to healthcare as well as assists with implementation and support of third-party systems.
Assists with integrating applications with other cross-functional applications utilized by the organization.
Performs other duties as assigned.

Education

Required: Bachelor's Degree or equivalent experience in relevant field

Experience

Licensure/Certification/Listing

Required: Clinical employees must maintain licensure appropriate to clinical education and training, without lapse. For Cone HealthLink (CHL) / Epic applications, must satisfactorily complete required Epic certification testing within the time frame specified in the Epic Certification commitment policy.

Work Shift :

Days/No Weekends (United States of America)

On Call Required

Yes

FTE:

Job Type:

Full Time (40 Hours/Week)

Job details are sourced from the employer's original posting.

Open job posting

About the company

Cone Health

Recognized for Excellence in Neurology Moses H. Cone Memorial Hospital ranks in the top 10 percent of the nation for medical excellence in neurological care, according to CareChex . That means you can trust us to provide advanced inpatient services, protect patient safety, and offer care with lower-than-average rates of complications. Cone Health has been named a Blue Distinction Center+ for Spine Surgery by Blue Cross and Blue Shield of North Carolina (BCBSNC). Hospitals with this designation demonstrate expertise in cervical and lumbar fusion, cervical laminectomy and lumbar laminectomy/discectomy procedures, resulting in fewer patient complications and hospital readmissions compared to other hospitals. Our outstanding services include stroke care at Moses Cone Hospital and other Cone Health facilities, which have earned numerous recognitions for helping stroke patients achieve better-than-average outcomes.

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Industry: Healthcare
Open roles: 702