CareLink Communications Specialist, 1p-1a Thurs-Sat

CareLink, United StatesOn-SiteFull-time1+ yrs experiencePosted 1w ago

Job description

Administrative Support

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The Communication Specialist assists with facilitating communications across the system in order to ensures immediate response and efficient coordination other system teams. Working under close supervision, this position helps review data entries in the CAD System, assists in coordinating activities with other departments and hospitals, and collaborating with public safety agencies and 911 Communications Centers for patient dispatch and transfers.

Essential Job Function:

Uses various communication devices, such as computers, pagers, voice communications devices (two-way radios), and telecommunications systems, to facilitate efficient and clear communication within the hospital/medical group, ensuring seamless coordination of patient transport and care.
Demonstrates clear and coherent communication skills when interacting with all individuals within the secondary market and the health system, maintaining ongoing communication with transport units throughout the entire transport process to ensure timely and effective patient referrals and consults.
Helps perform accurate data entry that will improve the referral and dispatch process, ultimately enhancing patient care and transport efficiency.
Supports receiving and facilitating all incoming communications in an efficient manner, promptly notifying the team leads to ensure timely resolution and appropriate response to critical situations.
Helps maintain accurate and complete follow-up information as well as ensures the accurate and timely entry of patient charge information into the billing interface, contributing to effective revenue cycle management.
Performs other duties as assigned.

Education:

Required: High School Diploma or equivalent.

Experience:

Required: 1 Year.

Licensure/Certification/Listing:

Work Shift :

Evenings/Weekend Rotation (United States of America)

On Call Required

FTE:

0.9

Job Type:

Benefit Eligible (20-39) Hours/Week

Job details are sourced from the employer's original posting.

Open job posting

About the company

Cone Health

Recognized for Excellence in Neurology Moses H. Cone Memorial Hospital ranks in the top 10 percent of the nation for medical excellence in neurological care, according to CareChex . That means you can trust us to provide advanced inpatient services, protect patient safety, and offer care with lower-than-average rates of complications. Cone Health has been named a Blue Distinction Center+ for Spine Surgery by Blue Cross and Blue Shield of North Carolina (BCBSNC). Hospitals with this designation demonstrate expertise in cervical and lumbar fusion, cervical laminectomy and lumbar laminectomy/discectomy procedures, resulting in fewer patient complications and hospital readmissions compared to other hospitals. Our outstanding services include stroke care at Moses Cone Hospital and other Cone Health facilities, which have earned numerous recognitions for helping stroke patients achieve better-than-average outcomes.

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Industry: Healthcare
Open roles: 702