Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.
This is a part-time position working 3:00 PM–11:00 PM shifts, 8 hours per day. Coverage is needed Monday through Friday and will be split between two team members
Essential Function:
Greet the patient and guests upon arrival as first point of contact with Emergency Department to create a positive first impression.
Offer wheelchairs to patients with difficulty walking or experiencing symptoms causing them to be unsteady.
Guide patients and support people (visitors) to registration desk.
Guide support people (visitors) with patient to security to get checked in as visitors and receive visitor pass.
Monitor patients in waiting area and alert nurse if patient’s condition is deteriorating.
Round on patients and support people in lobby to offer comfort items and updates of the status of their visit.
Monitor the waiting area and bathrooms for cleanliness.
Assist clinical staff by performing tasks like stocking blanket warmer, ensuring wheelchairs are in lobby.
Help clinical staff find patients in waiting area when ready to be taken back to triage or treatment areas.
Assist with helping patients to triage or treatment areas if requested by nurse or if patient needs additional assistance walking.
Education:
Required: High School Diploma or equivalent
Preferred: Bachelors Degree
Experience:
Required: 3 years customer service experience
Preferred: 5 years customer service experience
License/Certification/Listing:
Work Shift :
Evenings/No Weekends (United States of America)On Call Required
NoFTE:
0.4Job Type:
Not Benefits Eligible (less than 20) Hours/WeekJob details are sourced from the employer's original posting.
Open job postingAbout the company
Recognized for Excellence in Neurology Moses H. Cone Memorial Hospital ranks in the top 10 percent of the nation for medical excellence in neurological care, according to CareChex . That means you can trust us to provide advanced inpatient services, protect patient safety, and offer care with lower-than-average rates of complications. Cone Health has been named a Blue Distinction Center+ for Spine Surgery by Blue Cross and Blue Shield of North Carolina (BCBSNC). Hospitals with this designation demonstrate expertise in cervical and lumbar fusion, cervical laminectomy and lumbar laminectomy/discectomy procedures, resulting in fewer patient complications and hospital readmissions compared to other hospitals. Our outstanding services include stroke care at Moses Cone Hospital and other Cone Health facilities, which have earned numerous recognitions for helping stroke patients achieve better-than-average outcomes.