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Essential Job Functions:
Facilitates the integration of evidence-based best practice and industry knowledge of successful implementation to support clinicians, physicians, and other providers in their use of EPIC.
Responsible for supporting the development of order sets and clinical documentation that assist clinicians and physicians in the delivery of patient care through CPOE and note writing.
Advocates the use of information technology in the clinical setting. Works with the EPIC build and administrative teams to meet the needs of clinicians and physicians by providing solutions which are aligned with organizational goals and objectives.
Ensures excellence in customer service and communicates needs from clinicians to Information Technology and vice versa. Integrates workflow evaluations with Informatics build teams and projects, including review and monitoring of final design, build, validate efforts.
Identifies and implements strategies to improve the overall quality of service and achievement of patient safety and quality goals.
Assists in the decision-making on requests to help determine whether break/fix or optimization and in the potential prioritization of optimization opportunities.
Is responsible for cascading key EPIC information and updates to stakeholders in each respective specialty, department and care site in a consistent manner.
Is a key end user support resource for physicians during go-lives and short term post-go-lives to answer questions, provide personalization and efficiency tips and offer counsel and support.
Education Requirements:
REQUIRED:
Clinical Training and Licensure as appropriate to clinical background and state requirements including but not limited to PhD, MD, DO, Nurse Practitioner, Physician Assistant, etc.
PREFERRED:
Advanced training or formal education beyond medical degree is preferred
Experience Requirements:
Required:
3 years recent clinical care experience, either hospital or community-practice based
Demonstrable, significant experience in health care
Familiarity with matrix leadership in healthcare systems, including but not limited to clinical operations and process improvementDemonstrated ability to develop a strong rapport with physicians
Demonstrated ability to translate technical terminology for understanding by non-technical audiences
Understanding of the application of clinical data and process improvement
Clinical workflow redesign experience
Demonstrated leadership effectiveness in a healthcare setting
PREFERRED:
5-plus years of experience in a medium to large healthcare integrated delivery system
Prior experience collaborating between information technology and clinical leadership
Implementation, optimization, and/or support of Epic Systems Corporation clinical
Prior experience advocating use of technology and workflow redesign in the clinical setting
Achieve a “Pass” rating from both the Physician Builder Basic and Advanced training classes.
License/Certifications:
Required:
EPIC Certification
License and Certification in applicable clinical field.
Licensure in the state if required by the state board.
Preferred: Clinical informatics training such as board certification, certificate or coursework in informatics
Work Shift :
On Call Required
FTE:
0.2Job Type:
VariesJob details are sourced from the employer's original posting.
Open job postingAbout the company
Recognized for Excellence in Neurology Moses H. Cone Memorial Hospital ranks in the top 10 percent of the nation for medical excellence in neurological care, according to CareChex . That means you can trust us to provide advanced inpatient services, protect patient safety, and offer care with lower-than-average rates of complications. Cone Health has been named a Blue Distinction Center+ for Spine Surgery by Blue Cross and Blue Shield of North Carolina (BCBSNC). Hospitals with this designation demonstrate expertise in cervical and lumbar fusion, cervical laminectomy and lumbar laminectomy/discectomy procedures, resulting in fewer patient complications and hospital readmissions compared to other hospitals. Our outstanding services include stroke care at Moses Cone Hospital and other Cone Health facilities, which have earned numerous recognitions for helping stroke patients achieve better-than-average outcomes.