MEMBER SOLUTIONS SPECIALIST

Moses Cone Hospital, United StatesOn-SitePart-time5+ yrs experiencePosted 1w ago

Job description

Credit Union Employees

Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.

The Member Solutions Specialist processes member transactions and maintains cash drawers to document financial changes. Under minimal supervision, this job promotes the day-to-day operations of the organization and strengthens relations with new and potential members by providing excellent customer service. This is a PRN role.

Essential Job Function

Promotes credit union products and services based on member needs identified through conversations and maintain current knowledge of all credit union services and policies.
Counsels members on interest rates, cross-sell services, and assist with opening new share accounts, share draft accounts, and certificates.
Assists members in completing applications for Individual Retirement Accounts and Share Certificates, process new account information, and order checks and debit cards.
Maintains cash drawer, processes member transactions, and handles wire transactions.
Provides assistance to members with closing accounts, processing quick cash loans, and setting up payroll distributions.
Addresses member inquiries, resolves account discrepancies and complaints, and provides exceptional customer service.
Advises members with closing accounts and account discrepancies and complaints, process quick cash loans, and processes wire transactions.
Performs other duties as assigned.

Education

Required: High School Diploma or equivalent

Experience

Required: 5 years

Licensure/Certification/Listing

Work Shift :

Days/No Weekends (United States of America)

On Call Required

FTE:

0.0003

Job Type:

Relief (PRN)

Job details are sourced from the employer's original posting.

Open job posting

About the company

Cone Health

Recognized for Excellence in Neurology Moses H. Cone Memorial Hospital ranks in the top 10 percent of the nation for medical excellence in neurological care, according to CareChex . That means you can trust us to provide advanced inpatient services, protect patient safety, and offer care with lower-than-average rates of complications. Cone Health has been named a Blue Distinction Center+ for Spine Surgery by Blue Cross and Blue Shield of North Carolina (BCBSNC). Hospitals with this designation demonstrate expertise in cervical and lumbar fusion, cervical laminectomy and lumbar laminectomy/discectomy procedures, resulting in fewer patient complications and hospital readmissions compared to other hospitals. Our outstanding services include stroke care at Moses Cone Hospital and other Cone Health facilities, which have earned numerous recognitions for helping stroke patients achieve better-than-average outcomes.

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Industry: Healthcare
Open roles: 702