Patient Access ED Registration Specialist

Wesley Long - Emergency Room, United StatesOn-SitePart-timePosted 3mo ago

Job description

Administrative Support

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The Patient Access ED Registration Specialist is the first point of contact and creates a welcoming environment to include anticipation and action on the needs of our internal and external customers in the emergency department care setting. The role is responsible for accurately identifying patients and completing demographic, financial, regulatory and medical information. The schedule for this position is Friday/Saturday 11:00pm - 7:00am.

Essential Job Function:

Utilizes tools and resources to perform responsibilities accurately and efficiently to obtain and enter required information for registration into the electronic health system.
Follows prescribed procedures for positive identification and medical record number assignment and reviews demographic and insurance information for completeness, and follows through with correcting any deficiencies, so collection efforts are not delayed due to insufficient or incorrect information.
Ensures EMTALA compliant registration steps are taken for emergency department patients.
Identifies patients who present with critical symptoms and activates clinical protocols.
Ensures ALL appropriate regulatory signatures are obtained.
Thoroughly and accurately documents insurance verification information, identifying deductibles, copayments, coinsurance, and policy limitations and verifies patient liabilities with payers, calculates patient payment, requests payment at the time of registration and documents in the EHR.
Consistently displays good customer service behaviors to ALL patients and visitor to promote positive patient experiences.
Assists patients to their destination as needed and manage patient visitor flow according to hospital policy and safety guidelines.
Performs other duties as assigned.

Education:

Required: Associate degree in healthcare administration, medical office administration, or related field required.4 Years related experience in lieu of associate's degree.

Experience:

Required: 1 year experience in a healthcare setting, particularly in patient registration, insurance verification, or a similar administrative role.

Licensure/Certification/Listing:

Preferred: Certification in healthcare administration (e.g., Certified Healthcare Access Associate – CHAA).

Work Shift :

Flexible Schedule (United States of America)

On Call Required

FTE:

0.2

Job Type:

Not Benefits Eligible (less than 20) Hours/Week

Job details are sourced from the employer's original posting.

Open job posting

About the company

Cone Health

Recognized for Excellence in Neurology Moses H. Cone Memorial Hospital ranks in the top 10 percent of the nation for medical excellence in neurological care, according to CareChex . That means you can trust us to provide advanced inpatient services, protect patient safety, and offer care with lower-than-average rates of complications. Cone Health has been named a Blue Distinction Center+ for Spine Surgery by Blue Cross and Blue Shield of North Carolina (BCBSNC). Hospitals with this designation demonstrate expertise in cervical and lumbar fusion, cervical laminectomy and lumbar laminectomy/discectomy procedures, resulting in fewer patient complications and hospital readmissions compared to other hospitals. Our outstanding services include stroke care at Moses Cone Hospital and other Cone Health facilities, which have earned numerous recognitions for helping stroke patients achieve better-than-average outcomes.

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Industry: Healthcare
Open roles: 702