Patient Access Trainer

Cone Health, United StatesHybridFull-time3+ yrs experiencePosted 1mo ago

Job description

Administrative Support

Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.

The Patient Access Trainer coordinates and delivers training materials and training sessions to craft a curriculum structure for the Patient Access system. Working under general supervision for routine situations, this role promotes competency with the Patient Access system to most accurately process billing and patient information.

Essential Job Function:

Assists in the development and implementation of training materials to enhance the knowledge, skills, and performance of Patient Access employees.
Tracks key metrics in employee performance to assess the effectiveness of trainings and communicate findings to department leadership.
Identifies issues and makes suggestions to improve and enhance the organization's internal system setup and operations.
Serves as a resource to resolve Patient Access problems, inquiries, and system requests across the organization.
Ensures the organization complies to federally mandated privacy rules and health network policies by including these topics in training materials.
Performs other duties as assigned.

Education:

Required: Associate's Degree.

Experience:

Required: 3 years of related experience.

Licensure/Certification/Listing:

Work Shift :

Days/No Weekends (United States of America)

On Call Required

FTE:

Job Type:

Full Time (40 Hours/Week)

Job details are sourced from the employer's original posting.

Open job posting

About the company

Cone Health

Recognized for Excellence in Neurology Moses H. Cone Memorial Hospital ranks in the top 10 percent of the nation for medical excellence in neurological care, according to CareChex . That means you can trust us to provide advanced inpatient services, protect patient safety, and offer care with lower-than-average rates of complications. Cone Health has been named a Blue Distinction Center+ for Spine Surgery by Blue Cross and Blue Shield of North Carolina (BCBSNC). Hospitals with this designation demonstrate expertise in cervical and lumbar fusion, cervical laminectomy and lumbar laminectomy/discectomy procedures, resulting in fewer patient complications and hospital readmissions compared to other hospitals. Our outstanding services include stroke care at Moses Cone Hospital and other Cone Health facilities, which have earned numerous recognitions for helping stroke patients achieve better-than-average outcomes.

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Industry: Healthcare
Open roles: 702