Overview
The Talent Acquisition Coordinator provides administrative and coordination support throughout the hiring and onboarding lifecycle for clinical positions, including Physical Therapists, Physical Therapist Assistants, Occupational Therapists, Certified Occupational Therapy Assistants, and Athletic Trainers. This role partners closely with hiring managers to keep clinical candidates moving, process offers, verify licensure and and own all pre-employment and onboarding activities through the employee’s first day and start validation.
Responsibilities
- Track pending licensure for new graduates and candidates relocating from other states (exam dates, application status, temporary licenses) and align start dates to licensure.
- Flag licensure or credentialing gaps that put a start date at risk hiring manager.
- Own assigned new hires from offer acceptance through Day 1.
- Initiate background checks through the background screening vendor using the correct package for the position and brand; monitor progress and follow up on delays or missing candidate information.
- Review background results for completion and route any flagged or adverse results to the appropriate Talent Operations team member per policy.
- Coordinate any additional clinical pre-employment requirements (e.g., drug screens, health requirements, immunizations).
- Confirm all pre-employment requirements are cleared before a start date is finalized.
- Initiate and manage new-hire onboarding in UKG, ensuring accurate employee information, position, pay, and start-date data.
- Send new hires timely updates throughout pre-boarding, including welcome communication, outstanding-item reminders, and Day 1 details (location, time, contact, what to bring).
- Track I-9 completion for assigned new hires, ensuring Section 1 is completed by Day 1 and Section 2 within three business days of start; complete E-Verify where applicable and follow up on outstanding or incomplete I-9s.
- Monitor outstanding onboarding tasks and proactively follow up with new hires and hiring managers.
- Submit applicable IT/access requests.
- Process and communicate start-date changes to the new hire, hiring manager, and impacted teams.
- Confirm upcoming starts with hiring managers prior to Day 1.
- Validate starts after Day 1, confirming each new hire started as scheduled and updating hire status in iCIMS and UKG.
- Maintain accurate candidate, requisition, offer, and onboarding information in iCIMS, UKG, and other applicable systems.
- Escalate onboarding issues, delays, or exceptions to the appropriate Talent Operations team member.
- Meet established hiring and onboarding SLAs and quality standards.
Qualifications
- High school diploma or equivalent.
- 2+ years of experience in recruiting coordination, HR, onboarding, or administrative support, preferably in a high-volume environment.
- Experience using an applicant tracking system (ATS) and/or HRIS.
- Ability to manage a high volume of candidates and new hires across multiple locations and hiring managers at once.
- Strong attention to detail and accuracy in candidate data, offer details, and pre-employment documentation.
- Ability to follow standardized processes, meet SLAs, and recognize when to escalate.
- Ability to handle confidential information with discretion.
Preferred Qualifications:
- Experience with iCIMS and UKG.
- Experience in healthcare or a multi-site outpatient environment.
- Experience supporting clinical or licensed-professional hiring (e.g., PT, OT), including license verification.
- Familiarity with background checks, I-9/E-Verify, and healthcare onboarding requirements.
About
Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at [email protected].
401(k) with 4% company match and a comprehensive benefits package, including medical, dental, vision, and LTD insurance.
Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at [email protected].
