About This Job
This role leads our dynamic sales team, driving performance and ensuring exceptional customer experiences. As an Automotive Sales Manager, you shape our sales strategy, cultivate a high-achieving team, and contribute directly to the dealership's success and reputation. You empower sales professionals, optimize processes, and build lasting relationships with our customers.
Job Duties and Responsibilities
- Leads the sales team, setting clear performance expectations and sales targets.
- Hires, trains, and mentors sales associates, fostering a culture of continuous improvement and achievement.
- Provides ongoing work direction, coaching, and performance feedback to team members.
- Develops and implements effective sales strategies to maximize sales volume and profitability in Automotive Sales.
- Manages inventory, ensuring optimal stock levels and efficient turnover.
- Utilizes Customer Relationship Management (CRM) systems to track leads, manage customer interactions, and analyze sales data.
- Conducts and oversees Negotiation processes, ensuring fair deals and customer satisfaction.
- Ensures the highest standards of Customer Service are met, resolving customer concerns promptly and effectively.
- Designs and delivers Training & Development programs for the sales team, enhancing their product knowledge and sales techniques.
- Collaborates with other departments to streamline Dealership Operations and improve overall efficiency.
- Analyzes market trends and competitor activities to adjust sales strategies accordingly.
- Monitors and reports on sales performance, identifying areas for growth and improvement.
Required Qualifications
Education
- Holds a high school diploma or equivalent.
- Possesses a Bachelor's degree in Business Administration, Marketing, or a related field a plus
Experience
- Demonstrates a minimum of 5 years of experience in Automotive Sales.
- Includes at least 2 years of experience in a Sales Management or supervisory role.
Knowledge/Skills
- Possesses in-depth knowledge of Automotive Sales principles and practices.
- Applies proven Sales Management techniques to drive results.
- Exhibits strong Team Leadership and motivational abilities.
- Proficiently uses Customer Relationship Management (CRM) software and tools.
- Masters advanced Negotiation and closing skills.
- Delivers exceptional Customer Service with a customer-first mindset.
- Develops and implements effective Training & Development initiatives.
- Understands all aspects of Dealership Operations.
- Communicates clearly and persuasively, both verbally and in writing.
- Analyzes data and makes informed decisions.
- Solves problems creatively and efficiently.
Preferred Qualifications
- Holds relevant industry certifications.
- Has experience with specific dealership management systems (DMS).
- Demonstrates a track record of exceeding sales targets consistently.
Physical Requirements/Work Conditions
- Works in a fast-paced dealership environment, which includes both office and showroom settings.
- Requires frequent standing, walking, and sitting.
- Involves regular use of computers and other office equipment.
- May require working evenings, weekends, and holidays to meet business needs.
Conicelli provides a positive, professional work environment. Our team members enjoy many benefits including:
- Full-Time Employment
- Medical, Dental and Vision
- Vacation/Paid Time Off
- 401(k)
- Family owned and operated for over 40 years!
- We are an Equal Opportunity Employer. All applicants must be able to pass pre-employment testing including background checks and drug testing.
