Under indirect supervision, coordinates and provides comprehensive patient care and associated services within a defined specialty practice. Assesses patient/family needs; coordinates care and associated procedures or services for complex patients; provides education to patient/family; provides telephone advice to patient/family, based upon protocol; functions as an advocate and resource for patient/family & health care team; and facilitates communication within health care team. Mentors staff & delegates tasks to staff within the practice, collaborates with other health care providers, schools and/or community services to meet patient/family needs.
Responsibilities
- Prioritizes, plans, provides direct family-centered care to patients within area of service throughout the continuum of care utilizing time and resources effectively and efficiently. Facilitates the flow of patients within the clinical practice.
- Partners with child and family in evaluating outcomes. Monitors, trends and evaluates child/family responses to treatment throughout scope of service.
- Provides appropriate education to patient/family regarding all aspects of care, including telephone advice, based upon established protocols. Serves as advocate for parents and families.
- Clearly documents all pertinent aspects of care, including: a plan of care; a regular summary of patient status and family adjustment; unexpected events of changes in patient condition; medications; and monitoring of vital signs, etc. Complies with CCMC policies regarding appropriate documentation.
- Adheres to current HIPAA Guideline to insure patient and family confidentiality is maintained.
- Delegates aspects of care to peers and ancillary personnel to meet needs. Serves as a resource to staff within area of expertise. Networks with healthcare team by documenting and communicating comprehensive data including complex child/family needs to provide continuity.
- Demonstrates knowledge of the age-related differences and needs of patients in appropriate, specific populations from neonate through adolescence and applies them to practice. Demonstrates cultural sensitivity in all interactions with patients/families.
- Values cultural diversity and other individual differences in the workforce.
- Demonstrates support for the mission, values and goals of the organization through behaviors that are consistent with the CT Children’s standards.
- Performs other related responsibilities as assigned.
- Travel to satellite locations o support departmental demands as needed.
Qualifications
Education and/or Experience Required:
- Graduate of an accredited Registered Nurse Program. BSN preferred
- Minimum 5 years pediatric nursing experience preferred.
- Experience in working in clinical or community setting with children and families preferred.
License and/or Certification Required:
- Current State of Connecticut Registered Nurse licensure required and maintained thereafter
- Current Basic Life Support (BLS) / CPR in adult, child & infant required and maintained
- Specialty licensure/certification may be required, as specified by department.
Knowledge, Skills and Abilities:
- Self-directed, autonomous, able to perform tasks with minimal oversight
- Working with clinical providers as a part of the multidisciplinary team
- Excellent written and verbal skills, time management and organizational skills
- Computer technology- experience with electronic medical records, familiarity with excel and data entry into program databases
- Patient/family teaching skills
- Competence in providing developmentally appropriate care and services
Ability to:
- Ability to work with families of all ethnic and socioeconomic backgrounds.
- Ability to work collegially and collaboratively with all disciplines.
- Ability to work within boundaries of professional practice.
About Us
Connecticut Children’s is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children’s offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.
At Connecticut Children’s, treating children isn’t just our job – it’s our passion. As a leading children’s health system experiencing steady growth, we’re excited to expand our team with exceptional team members who share our vision of transforming children’s health and well-being as one team.
