Community Engagement Manager

About Connie Health Connie Health is a fast-growing Medicare brokerage on a mission to empower older Americans to make confident, worry-free Medicare plan decisions. We offer a tech-enabled Medicare navigation platform that combines an AI-driven technology with local Medicare experts to help people select optimal healthcare plans and navigate their benefits. Our culture is mission-driven, collaborative, and innovative , as we strive to transform healthcare through data-driven insights and personalized guidance.

We value Relationships First, Data-Driven decision making, and being Accountable in delivering unbiased, high-quality advice to our members. At Connie Health, we’re revolutionizing the way older Americans navigate Medicare. As we expand into new and existing markets, we’re seeking a Community Engagement Manager .

Role Overview

The Community Engagement Manager drives Connie Health's presence and reputation among provider groups and the communities they serve—through events, partnerships, and grassroots outreach. This is a non-licensed role : the manager builds the relationships, plans and executes the events, and generates qualified interest and referrals, then hands beneficiaries to licensed agents for any plan recommendation or enrollment.

The goal is to deliver the same outcomes as field sales—provider partnership, brand trust, and membership growth—by owning the event and engagement engine rather than the sale itself.

Key Responsibilities

• Event Strategy & Execution Plan, coordinate, and execute events with and for provider groups—in-service sessions, lunch-and-learns, health fairs, and community education events.
• Own the end-to-end event calendar, logistics, materials, vendor coordination, and on-site management across the assigned market.
• Develop a repeatable event playbook that maximizes provider participation and beneficiary turnout.
• Represent Connie Health on-site as the face of the brand at community and provider-hosted events.
• Provider & Community Partnerships Build and maintain relationships with physician offices, clinics, medical groups, and community organizations to secure event hosting and co-marketing opportunities.
• Identify and cultivate new partnership and sponsorship opportunities that expand Connie Health's local footprint.
• Serve as a trusted, non-sales point of contact that strengthens provider goodwill toward Connie Health.
• Outcome Generation & Hand-Off Generate qualified beneficiary interest and provider-sourced referrals through engagement activities.
• Coordinate a clean hand-off of interested beneficiaries to licensed Medicare agents for plan guidance and enrollment.
• Track event volume, attendance, leads, and referral pipeline in the CRM; report on engagement ROI against goals.
• Partner with field sales and marketing to align event strategy with membership growth targets.
• Compliance Conduct all activities within CMS marketing guidelines for non-licensed staff—no plan-specific sales, recommendations, or enrollment.
• Adhere to HIPAA and company compliance policies in all provider, beneficiary, and event interactions.