Infrastructure Consultant - CTBC

1. Position Summary

The Infrastructure Consultant is responsible for analyzing internal customer requirements and implementing logging and monitoring solutions in collaboration with external providers.
The role focuses on designing, configuring, and optimizing centralized logging platforms (especially ELK stack) to ensure visibility, observability, and operational stability across IT services.

2. Key Responsibilities

• Analyze and collect requirements from internal stakeholders regarding logging and monitoring needs
• Translate business and technical requirements into implementable solutions
• Design, implement, and maintain logging and monitoring solutions based on ELK (Elasticsearch, Logstash, Kibana)
• Collaborate closely with external service providers to deliver and operate solutions
• Ensure proper onboarding of systems, applications, and infrastructure into the logging platform
• Define and implement dashboards, alerts, and reporting mechanisms
• Improve observability and troubleshooting capabilities across systems
• Ensure compliance with logging standards, security policies, and audit requirements
• Support incident analysis and root cause investigations using logging data
• Optimize performance, scalability, and cost-efficiency of the logging platform

3. Collaboration & Interfaces

• Internal stakeholders (Infrastructure, Application teams, Security, Service Owners)
• External providers responsible for implementation and operations
• Cross-functional IT teams (e.g., Cloud, Network, Security)

• Strong hands-on experience with ELK stack (Elasticsearch, Logstash, Kibana)
• Experience in logging, monitoring, and observability concepts
• Good understanding of IT infrastructure (servers, applications, cloud environments)
• Experience working with external service providers / managed services
• Familiarity with ITSM processes (Incident, Problem, Change Management)
• Scripting knowledge (e.g., Python, Bash) is a plus
• Experience integrating logs from multiple sources (applications, servers, network devices)

5. Key Competencies

• Analytical thinking and problem-solving mindset
• Ability to translate business needs into technical solutions
• Strong communication skills across technical and non-technical audiences
• Ownership and accountability for deliverables
• Structured and solution-oriented working approach
• Ability to work in a global, cross-functional environment

What we offer:
The 13-th salary – Paid once a year, in December;
Meal tickets - With a value of 40 Ron;
Private Health Insurance – Health is the most important, so we offer you a medical subscription through Signal Iduna;
Referral bonuses - We encourage colleagues to refer new candidates to us and, at the same time, to get the chance to receive a bonus;
Bookster – Feed your body and your mind. You can borrow books and you’ll receive them at the office;
Sports benefits- It’s important to stay active, so we offer you the 7Card;
Discounts at our partners – We collaborate with different vendors, and we receive discounts for various products/ services like rubbers, restaurants, kindergartens, etc;
System for Rewarding Improvement Ideas – We have an internal improvement program (Continental Idea Management) that gives you the opportunity to come up with ideas and to be honored with an attractive bonus (this is established by the CIM team according to your improvement idea);
Happy days – If you or your child is getting married, or you become a parent, you receive some extra free days;
Life events celebration - If your family is growing, we praise your newborn with a bonus;
Unfortunate events - In case of unhappy events in your life, we support you by offering you free days and financial support (handled on a case by-case basis);
Extra vacation days – You begin with 22 vacation days/year, and starting with the 3rd year with us, we offer you 1 more day of vacation and. We reward employees who reach 15 and 20 years within the company with another day of vacation, reaching a maximum of 29 days.
Professional development - Many opportunities to develop yourself within the company;
Diversity and multicultural mindset - We encourage you to join us no matter who, where, or what you are. We have colleagues from different nations and a variety of languages are spoken in our company.