Position Summary
Main job functions
To lead the Customer Documentation Control function, ensuring the accurate and timely preparation, verification and delivery of product- and project-related customer documentation, including test certificates, transmittals and Data Books. Responsible for team coordination, compliance with customer documentation requirements, process improvement and effective document traceability.
Principle Accountabilities
Duties, Responsibilities and Key Tasks
- Ensure product and project documentation, including data books and customer documentation, is reviewed, controlled and maintained in accordance with applicable customer, contractual, regulatory and company requirements.
- Manage the Company's Customer Document Control team to ensure all work is undertaken within expected timeframes
- Maintain, monitor and report Customer Document Control KPIs, identify performance trends and propose and coordinate improvement actions where targets are not met
- Develop and update the document control procedures and guidelines to ensure correct, consistent and standardised processes are used within the Customer Document Control team for Grimsby
- Manage certain Third Party Inspectors
- Attend client meetings as required to support project activities (UK/Abroad).
- Attend pre-inspection meeting as and when required.
- Client contact for document control.
- Review client document requirements for submission and retrieval of approval documentation.
- Attend meetings that can have a direct impact on Customer Document Control, i.e. Contract Review and Four Month Forecast
- Maintain and update records of all approved documents.
- Identify training needs and provide training of Customer Document Control team in order to help them improve their current skills and abilities for Grimsby
- Promote Company vision.
- Take a proactive approach with regards to raising any Health and Safety or Quality concerns.
- Carry out the job requirements in full compliance with the Code of Conduct.
- Support and demonstrate the '4 Values' and associated 'behaviours' in carrying out your duties and responsibilities.
- Learn and follow the safety requirements in relation to your job
- Employees are required to take reasonable care of themselves and other persons which may be affected by their acts or omissions, furthermore employees must cooperate with management and not interfere or misuse anything provided in the interest of health and safety. Employees must actively engage in the incident reporting system and highlight any shortcomings in the arrangements for health and safety and report any serious or immediate danger.
Experience Required
- Experience of leading a Document Control Team within a manufacturing environment preferably Oil and Gas
- Organising and prioritising a range of tasks with different degrees of difficulty within agreed timescales.
Knowledge Required
- Relevant Oil and Gas standards and guidelines
- Working knowledge of supplier complaint, escalation, deviation and change-management processes.
- Understanding of structured problem-solving methods, including 8D and root-cause analysis.
Qualifications / Skills Required
- Lead Document Control Qualification
- Attention to detail is critical for this position.
- Time management skills and working to deadlines.
- Good communication skills (both written and verbal).
- Self motivated.
- Ability to keep clear and accurate records.
- Relevant quality qualification or equivalent practical experience.
- Ability to coordinate, monitor and escalate actions within agreed authority.
- Proactive, accountable and able to challenge constructively.
Competitive Pension Scheme
On site gym
Bonus Scheme
26 days holidays plus bank holidays(pro rata for part time and shift workers)
On site subsidized canteen
Onsite free parking
Cycle to Work Scheme
Private Medical Insurance
Ready to drive with Continental? Take the first step and fill in the online application.
