- Sales Operations for Energy with the respective responsibility for various customers within defined territory.
- Interface to external & internal stakeholders for all quote-to-order & order-to-cash related Sales Operations tasks, supporting vertical in relation to Energy business.
- Coordinate quotation process for designated customers in close alignment with the Vertical Sales, including coordination of technically detailed packages.
- Regular direct external customer dialogues to investigate on customer satisfaction with the purpose to constantly develop & maintain the customer journey.
- Customer Master data coordination.
- Administration of contracts and agreements with customers.
- Contribution to commercial excellence through supporting continuous harmonization & standardization of tools & processes within the BA and segment, e.g. CRM tool implementation.
- Safeguarding of committed standards of quality guidelines (internal and external), quality awareness, customer quality targets and observing customer care commitments.
- Play an active role in the Sales Operations Department to promote and drive customer centricity.
- Minimum administrational apprenticeship degree or 3 years experience in lieu.
- Preferably >1 year experience in areas such as Sales, Account Management, Sales Administration in Industry Business, preferably within Energy business.
- Experience in tender/proposal writing and compilation advantageous.
- Knowledge and experience in project management preferable.
- Intercultural sensitivity is a must.
- Language skills: Fluent/Advanced level of English, French/Spanish advantageous.
The well-being of our employees is important to us. That's why we offer exciting career prospects and support you in achieving a good work-life balance with additional benefits such as:
- Training opportunities
- Mobile and flexible working models
- Sabbaticals
and much more...
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