The Catering Banquet Server is responsible for creating a consistent, quality product and culinary experience, while also providing exceptional customer service, presentation, and a clean and safe eating environment.
Schedule: Monday - Friday.
- Excellent communication and interpersonal skills
- Management of online catering system to create work orders with regard to meal preparation and delivery and setup.
- Work with, and understand all guest requirements before the event.
- Transport meals and associated items to event and complete set up requirements stated by the guest and company standards.
- Clean up venue after event to ensure no food, plates, beverages or other items remain behind
- Follow up with guest to insure event was successful for them and their guest.
- Strong organizational and time management skills
- Decision making skills
- Ability to manage in a diverse environment with a focus on client and customer services
- Strong leadership and motivating skills including the ability to build strong relationships with customers and staff
- The ability to think quickly, work in stressful circumstances and stay calm in a crisis
- Knowledge of food, food hygiene (including hazard analysis and critical control points) and food preparation
- Flexibility to work with different start and end times according to catering need for the day. May involve some evenings, weekends or holidays.
- Some cash handling and supervisory duties.
- General kitchen duties ie: cleaning, stocking, food prep etc.
- Ability to manage multiple caterings at a time. Must be independent and possess strong time management skills.
- Results oriented and flexible; takes action as soon as need arises and can demonstrate positive results; steadily follows through on tasks; able to find a balance between the business requirements and meeting client requests; absorbs new information quickly and translates key points into positive outcomes.
- High energy level; has demonstrated resilience, endurance and persistence throughout career.
- Can-do attitude; stays positive, even in the face of adversity; sets right tone for others. Collaborative in work style with others both inside and outside organization; respectful of what others can contribute.
- Places high importance on building and maintaining trust; has a long-range perspective with relationship development; believes in and routinely practices direct and honest communication; actively shares information openly with those who need to know; seeks collaborative resolution of issues; seeks others’ points of view and encourages independent thought; listens well.
- Personal values align with the company’s values and culture; treats people with respect and consistency; trustworthy; highly ethical; appreciates and engages in creativity and forward thinking; takes long-range view.
Preferred Qualifications
- 2+ years restaurant experience
- 3+ years catering experience
- Excellent customer service and interpersonal skills
- Organized and capable of multi-tasking with attention to detail
- Knowledge of Microsoft applications including word and excel
- High standards of personal hygiene and personal appearances
- Ability to be on feet for several hours at a time
- Experience using POS systems preferred
- Servsafe training preferred
We prioritize the health, wellness and work-life balance of our team members and designed our comprehensive compensation packages to reflect that.
• Full-time team members are eligible for medical, dental and vision insurance, life insurance, disability insurance, parental leave, 401(k) with company match, at-work dining perks, flexible schedules, generous PTO, and a total rewards program. Team Members can also use our inclusive employee assistance program.
• Part-time Team Members are eligible for our 401(k) with company match, at work dining perks and team members can also use our inclusive employee assistance program.
Location-specific perks may also include wellness programming, on-the-job training, corporate-hosted courses, certifications and team events.
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