The Technical Sales Associate (TSA) will work with new leads, lower market share customers, and neglected accounts for component and value-added services growth. This role offers a unique opportunity to learn about our products, industry, and sales techniques while gaining hands-on experience in a fast-paced technical sales environment. The TSA provides support for fluid power and/or automation and/or motion control products in a hybrid role of outside sales for key accounts and development accounts. The position reports to Sales Analyst & Business Development Manager.
Responsibilities:
- Qualify New leads and inquiries and perform follow-up
- Spend a minimum of one day per week visiting customers and prospects in the designated territory
- Handle New customer/Prospect Welcome outreach via phone/email
- Proficiently learn and use HubSpot for campaigns and lead information
- Reach out to neglected accounts (Phone/Email) to create touches to generate activity
- Handle key account assignments to maintain existing relationships and identify new growth opportunities
- Engage current users to expand awareness, educate, identify new opportunities, and develop account intelligence
- Research potential clients. Connect with and educate prospects and qualify leads
- Respond to customer inquiries pertaining to products, services, prices, availability, and/or order status via email, phone and website
- Assist and advise customers in the selection of the appropriate product(s) and/or service(s) based upon the customer’s requirements
- Engage vendors to collaborate on customer opportunities and joint sales call activity
- Prepare quotations, process orders and manage existing orders on the online platform first and foremost and internal business systems only when necessary
- Work with all other departments to coordinate and ensure customer requirements, and expectations are fulfilled, and conflicts are resolved to the satisfaction of the customer
- Make pricing decisions on demand when communicating with customers; responsible for communicating with pricing teams to maintain accurate information within each customer account in the business system
- Perform other related duties and assignments as directed by management and as listed in SOP
Requirements:
- A curious, hungry nature
- BSME or BSEE engineering degree is preferred
- Experience utilizing computer software including Excel, Word, Outlook.
- Valid driver’s license and reliable vehicle
Benefits:
- Medical/Dental/Vision/Disability effective first of the month after the hire date
- PTO accrual begins upon hire
- Referral bonuses
- 100% employee-owned plus 401k with company match
