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    CO

    Convo

    Customer Service Technology

    Senior DevOps Engineer — Agentic Platform

    Islamabad, PakistanOn-SiteFull-time6+ yrs experiencePosted 1w ago
    All Convo jobs

    Job description

    Technical mission

    Build and operate the delivery system for agentic framework, service and agent releases, with repeatable evaluation gates, strong isolation and safe rollback.

    Key responsibilities

    • Design CI/CD pipelines for Python services, agent definitions, prompts, tools and platform configuration.

    • Implement GitOps-based Kubernetes deployments with promotion, rollback and environment-specific policy controls.

    • Integrate automated unit, API, security and LLM-evaluation checks into release gates.

    • Implement secrets handling, sandbox isolation and least-privilege deployment identities.

    • Instrument pipelines and deployed services for release traceability, health monitoring and incident diagnosis.

    • Maintain reusable deployment templates and coach engineering teams on release standards.

    Required technical capabilities

    • Minimum experience: 6+ years in DevOps, SRE or platform engineering, including 3+ years with production Kubernetes, GitOps and infrastructure as code.

    • Strong CI/CD and GitOps experience for Kubernetes-hosted services.

    • Terraform or equivalent infrastructure-as-code and practical cloud operations experience, preferably Azure.

    • Python scripting for pipeline tooling, release checks and operational automation.

    • Secrets management, container security and workload-isolation practices.

    • Monitoring and alerting for both delivery pipelines and runtime services.

    • Experience making automated test and evaluation results enforceable in CI.

    Preferred experience

    • Release strategies such as canary, blue/green and progressive delivery.

    • LLM or agent evaluation frameworks and benchmark execution in CI.

    • Software supply-chain controls, artifact signing and dependency/security scanning.

    Expected deliverables / acceptance evidence

    • Reusable CI/CD templates for services, agents and framework releases.

    • Automated quality, security and LLM-evaluation gates.

    • GitOps deployment definitions with tested rollback paths.

    • Release observability, audit trail and operational documentation.

    Primary interfaces

    Works with Infrastructure, Agent Runtime, QA Automation, AI Test & Dataset Engineering and service owners across all pods.

    What We Have For You

    Great compensation package, medical benefit for you and your family, free lunch, annual performance-tied increments & performance recognition awards and a great lean and agile work culture!

    Convo endorses a culture of diversity in all aspects and aims to build a diverse team of amazing individuals!

    Job details are sourced from the employer's original posting.

    Open job posting
    CO

    About the company

    Convo

    Convo is a company that provides a platform for customer service and communication.

    View all Convo jobs
    Industry
    Customer Service Technology
    Open roles
    15

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