The Real Estate Coordinator is skilled in the day-to-day functions of the office, performing a variety of office/clerical duties, as well as some Accounting and HR functions, while also providing excellent customer service.
Customer Service
- Answer incoming customer calls and route calls to the appropriate department.
- Complete initial new customer intake, enter basic customer information and route new customer information to the appropriate sales team member.
- Coordinate and assist in closing new and previous owner sales.
- Coordinate WIIR Inspections with the sales or service department.
- Prepare closing documents and agreements.
- Contact real estate agents involved with the sale of a property to obtain new owner information and establish relationships with realtors.
- Coordinate drive by opportunities for inspectors.
- Respond to customer account and billing questions or concerns.
- Contact customers regarding invalid payments and funding sources.
Accounting
- Process customer payments received.
- Process vendor invoices, submit payment via credit card or submit payment request to Corporate Office as appropriate.
- Monitor past due accounts and contact customers for collections.
- Process account write-offs and termination of customer accounts as needed.
Office Management
- Complete monthly warehouse and office supply order.
- Order business cards.
- Other duties as assigned.
- High School Diploma or equivalent is required.
- Excellent customer service skills are a must.
- Candidate should have excellent computer skills and be familiar with Microsoft Office Suite (Excel, Word, and Outlook).
- Must have excellent organizational skills, be able to multitask and determine priorities.
- Must have excellent attention to detail; accuracy of work is highly important.
- Must have excellent communication skills, both oral and written.
- Must be able to work well both independently and as part of a team.
Along with a great place to work, Cook’s employees enjoy:
- Competitive Pay!
- Health, Dental, Vision, Life, Disability!
- 401(k) Retirement Plan with Company Match!
- Paid Time Off – Vacation/Sick Time + Holidays!
- Mentorship & Advancement opportunities!
* Cook’s is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
