Medical Office Scheduler
Full-Time | Jacksonville, FL (Corporate Location)
Dept: MRI
Job Summary Southeast Orthopedic Specialists is seeking a Medical Office Scheduler to support patients and providers by coordinating appointments, verifying insurance, and managing referrals. This role requires strong customer service skills and the ability to work efficiently in a fast-paced, remote environment.
Key Responsibilities
- Schedule consultations and follow-up appointments
- Collect and update patient demographic and insurance information
- Verify insurance eligibility and process referrals
- Manage incoming calls and route messages appropriately
- Communicate with providers and referral offices
- Maintain accurate patient records and comply with HIPAA regulations
Qualifications
- High school diploma or GED preferred
- 2+ years of healthcare experience (call center experience a plus)
- Knowledge of medical terminology and scheduling systems
- Strong communication, customer service, and computer skills
- Ability to multitask in a fast-paced, remote environment
What We Offer
- Competitive health benefits with HSA
- 401(k) with company match
- Paid time off, paid holidays, and employee appreciation events
- 24/7 Employee Assistance Program
