Front Desk Coordinator, The Villas at Snowmass Club

Overview

Company Overview

At CoralTree, we serve from the heart, always and in all ways. Whether that’s serving our owners, our team members or our guests, we strive to make a meaningful difference in every interaction. We believe that genuine connection is at the heart of what people value most, so it’s our commitment to bring humanity to everything we do. Ideas are easy. Results are hard. That’s why we create value in every experience, empowering teams, innovating meaningful programming and driving creativity you can measure. It’s about reimagining at the property level, where signature moments take root, iconic brands are born and real impact results from the experiences we deliver. Our team members are the soul of our company, and they embody our company values:

Integrity  •  Empowerment  •  Relationships  •  Performance  •  Innovation  •  Balanced Life

We believe that when we have the opportunity to bring our authentic selves to work each day, we can build something truly incredible. That’s why we’re committed to building a company where everyone can be their true selves. We’re not just talking about hiring a diverse team or serving diverse customers. We’re creating a space where everyone is welcomed and celebrated for who they are.

Job Summary

As a Front Desk Coorindator, you will play an integral role in creating distinct and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests, assisting them with check-in and check-out processes to ensure they feel comfortable and welcome. Additionally, you will provide information about hotel services and amenities, promoting the unique offerings of our property.

Responsibilities

Essential Duties & Responsibilities

• Reports directly to the General Manager and leads daily Front Desk operations, coverage coordination, service standards, and the guest journey.
• Owns Welcome Center presentation and supplies, parking passes, the snack and beverage station, seasonal Front Desk training, and approved Front Desk SOCs.
• Coordinates group reservations and conference room use; serves as the primary liaison between the Villas and Snowmass Club and maintains current Club information.
• Resolves routine Front Desk guest issues, escalates significant guest recovery to the Guest & Owner Services Manager, and routes owner arrivals and owner communications to that manager

Qualifications

Qualifications:

• Flexibility: Willingness to adapt to a demanding schedule, with varying workdays and hours.
• Experience: Previous experience in providing service to others and assisting in creating authentic travel experiences is preferred.
• People Person: A passion for serving others and creating exceptional guest experiences is essential.
• Communication Skills: Strong verbal and written communication abilities, including legible and grammatically correct writing.
• Multi-tasking Ability: Capable of handling multiple tasks while ensuring accuracy and detail-oriented service.

Seasonal Compensation & Benefits

• $27.00/hourly.

Compensation & Benefits

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:

• Employee Assistance Program.
• Discounted bus pass for local commuters.
• Room discounts for all team members, as well as for their friends and family immediately upon hire.
• Eligible employees, 18 and older can register for a 401(k) with Fidelity after just 3 months of employment, helping you invest in your future; our plan has a company match and no vesting schedule.
• Colorado Family and Medical Leave Insurance Program (FAMLI).

This job posting will close on December 1, 2026 unless it is filled prior to that date.