We're hiring a Client Account Specialist to own billing accuracy and the client experience around it — making sure every property manager on our platform gets clear, correct, on-time billing. **What You'll Do** _Billing & client support_ * Act as the primary billing contact for property managers. * Update our Insurance Operating System (IOS) to reflect client requests and changes. _Accuracy & revenue_ * Keep billing structures in the IOS accurate. * Spot revenue-flow improvements and work with engineering to ship them. * Build dashboards that show leadership how billing is performing. _Process & enablement_ * Create training videos and tools to improve the client billing experience. * Write playbooks for billing support, validation, and troubleshooting. * Standardize processes to prevent workflow breakdowns. **What We're Looking For** * Sharp attention to detail and a strong instinct for data integrity. * Can explain technical and billing issues clearly to non-technical people. * Proactive, organized, and takes ownership. * Comfortable in-person, 5 days/week, in a fast-paced startup. **Compensation & Growth** * Performance bonuses tied to billing accuracy, CSAT/NPS, and revenue KPIs. * Fast-tracked salary growth for strong performers.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Corgi is building an AI financial infrastructure company. Corgi is a full-stack insurance carrier building better, faster insurance products from the ground up.