* Own small operational problems before they become leadership problems. * Coordinate repairs, maintenance, equipment issues, cleaning, pest control, signage, trash, and supply issues. * Escalate serious issues quickly and clearly. * Be willing to do hands-on work when needed. * Keep cafes operational, safe, and presentable. **What we are looking for** * 3 to 8+ years of multi-unit cafe, restaurant, retail, hospitality, or fast-casual operations experience. * Experience managing Store Managers, Shift Leads, or multi-location teams. * Strong understanding of labor, inventory, waste, scheduling, training, and store-level profitability. * Hands-on leadership style. * High standards for cleanliness, speed, product quality, and hospitality. * Ability to read numbers and turn them into action. * Strong communicator who can be direct without creating drama. * Comfortable operating in a startup environment with incomplete systems. * Willing to work nights, weekends, early mornings, and emergencies when needed. * No ego.
Must be willing to jump behind the bar, clean, move furniture, stock shelves, handle vendors, or solve whatever problem is in front of them. **Ideal background** * Market Manager, District Manager, Regional Manager, Area Manager, or Multi-Unit Manager at a fast-casual, cafe, juice, coffee, or hospitality brand. * Experience at companies like Joe & The Juice, Blank Street, Starbucks, Blue Bottle, Sweetgreen, Cava, Chipotle, Pret, Philz, Equator, or a strong independent cafe group. * Experience opening new locations is a major plus. * Experience in high-volume urban stores is a major plus. * Military, hospitality, or intense field-operations background is a plus. **Traits that matter** * High integrity. * High urgency. * Calm under pressure. * Strong work ethic. * Low drama. * Direct communicator. * Detail obsessed. * Comfortable with chaos. * Strong with people and numbers. * Leads from the front. * Takes ownership without waiting to be asked. **Within 30 days** * You understand every cafe in your market. * You know the team, the managers, the biggest operational problems, and the daily routines. * You have fixed obvious gaps in cleanliness, stocking, scheduling, and accountability. **Within 60 days** * Store Managers are executing better. * Standards are more consistent. * Labor, waste, inventory, and customer experience are improving. * The market feels more organized and less reactive. **Within 90 days** * The cafes in your market are operating with clear routines, stronger managers, better numbers, and fewer escalations. * New openings are smoother. * Leadership trusts you to own the market without constant supervision. **Compensation** Competitive base salary plus performance-based upside.
Final compensation depends on experience, market, and scope of responsibility. **Why this role matters** Corgi Cafe is scaling quickly. The difference between a great cafe network and a chaotic one is strong field leadership. This person will be one of the key operators responsible for turning Corgi Cafe from a few exciting locations into a disciplined, high-performing cafe brand.
Job details are sourced from the employer's original posting.
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Corgi is building an AI financial infrastructure company. Corgi is a full-stack insurance carrier building better, faster insurance products from the ground up.