- Work Shift: 8 Hours
- FTE (.01 - 1.0): 1
- Job Type: Full-Time
- Work Location: On-site
- Salary Range: $21.84 - $31.60 Hourly*
Incumbent coordinates patient financial needs with available resources to ensure that the patient's financial obligation to the hospital is met.
Qualifications
All job qualifications listed indicate the minimum level necessary to perform this job proficiently.
LEVEL OF EDUCATIONPreferred:
CERTIFICATIONS, LICENSES, REGISTRATIONSPreferred:
TECHNICAL REQUIREMENTSMinimum:
- Basic MS Word and Excel skills. 35 wpm keyboarding/typing speed. 6,000+ sph 10-key (for cashier PFC). Basic math skills.
Preferred:
- Advanced knowledge of MS office, including PowerPoint.
YEARS OF RELATED WORK EXPERIENCEMinimum:
- One six months of experience in an office environment or hospitality/customer service environment.
KNOWLEDGE, SKILLS, and ABILITIESAll knowledge, skills, and abilities listed indicate the minimum level deemed necessary to perform this job proficiently.
- Ability to assess relevant information and make appropriate decisions, recognizing when to escalate to Supervisor/Manager for resolution.
- Strong interpersonal skills that reflect a positive attitude, with the ability to apply diplomacy and flexibility with patients and work associates, as required.
- The employee communicates effectively. The ability to communicate orally and through written correspondence with patients and thirdparty payors. Bilingual in Spanish as required by the position.
- Knowledge of collection procedures and basic medical terminology.
About Us
Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, CA, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.
*Pay for non-physician positions is determined based on related years of experience and internal equity. Eligible employees may also receive additional forms of compensation, including shift differentials, on-call pay, incentive pay, and bonus opportunities, where applicable. Manager and above positions may participate in Cottage Health’s annual management incentive program. Physician compensation is determined based upon specialty and may include bonus potential. For more information on our comprehensive Total Rewards offerings, please visit
https://cottagehealth.org/careers/total-rewards.
If you're already a Cottage Health employee, please apply on this link only. 