About the company
At Covera Health, we're on a mission to improve healthcare by making every diagnosis more accurate.
Every year, millions of patients receive imaging that shapes life changing medical decisions. Yet too often, important findings are missed, patients struggle to access high quality imaging, and the healthcare system treats radiology like a commodity instead of one of the most critical moments in a patient's care journey.
We're changing that.
Covera combines clinical expertise, advanced AI, and one of the industry's largest radiology quality datasets to help detect disease earlier, improve diagnostic accuracy, and give clinicians greater confidence in every decision they make. Better diagnoses lead to better treatment, fewer unnecessary procedures, lower healthcare costs, and, most importantly, better outcomes for patients.
In 2026, Covera and Medmo came together to create the first platform designed to support the entire radiology journey. From helping patients find and schedule high quality imaging, to coordinating care, to ensuring the accuracy of every diagnosis, we're building a connected experience that simply hasn't existed before.
Backed by Insight Partners, our platform supports nearly 6 million people across Fortune 10 and Fortune 100 employers, three of the five largest national health plans, and thousands of value based primary care physicians.
This is an exciting moment to join Covera. We're building technology that is helping detect serious conditions earlier, improving the quality of care for millions of patients, and redefining what healthcare can be. If you're excited by meaningful work, ambitious teammates, and the opportunity to help save lives through better healthcare, we'd love to meet you.
Medmo is scaling rapidly as part of its combination with Covera Health, delivering referral management and patient care coordination for some of the largest physician organizations across the country. As we rapidly expand this footprint, we are seeking a Director of Customer Success to be the face of our Medmo business. Sitting at the critical intersection of our Sales and Operations teams, you will serve as the primary strategic advisor to regional and executive leadership teams within our clients. You will own the narrative, prove our ROI, report on our performance, manage relationships, and drive expansion across a portfolio of the most prestigious accounts in healthcare.
Although we are a remote-first company, this role involves periodic travel to meet with customers in-market, as well as to attend select industry events. Travel needs will vary and evolve over time. Most likely we anticipate this occurring 3x per quarter, for 2 days per trip.
At Covera Health, AI is not a novelty. It's a core part of how we work. Every team member is expected to actively use AI in their day-to-day role, and we invest in building that fluency across the organization. If you lean into new tools and are energized by what's still possible, you'll fit in.
We may use automated tools or AI to assist in reviewing applications.
The minimum and maximum base salary for this position ranges from $165,000 to $185,000, in addition to a discretionary bonus and comprehensive benefits package. Final salary will be based on a number of factors including but not limited to, a candidate’s qualifications, skills, competencies, experience, expertise and location. Final compensation decisions may occasionally fall outside of the posted range. Salary ranges are periodically reviewed and may be adjusted in response to market trends and company needs.
At Covera Health, we strive to build diverse teams that reflect the people we want to empower through our technology. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Covera Health is proud to be an equal-opportunity workplace and affirmative action employer. If you have a specific need that requires accommodation, please let a member of the People Team know.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
At Covera, we're committed to ensuring high-quality healthcare is more than just a promise. That's why we're leading the way in the emerging science of quality, and connecting providers and payers in their shared quest to improve patient outcomes and care quality. By tackling this challenge, we have the ability to impact millions of lives by raising the standard of care nationwide. Our initial focus is radiology, where an early and accurate diagnosis has a profound impact on the rest of a patient's care journey. Through our work, which uses clinically-validated science-based tools, we're helping doctors enhance their care, ensuring patients get the right diagnosis, and enabling the healthcare system to support quality improvement at scale. Through our clinical intelligence platform, we have launched programs that help people access the most effective care and provide doctors with AI-powered quality insights and tools to enhance their care. Today, Covera is partnered with leading employers, payers and healthcare organizations across the US, including Walmart and Microsoft. And, with a pipeline representing over 25% of insured Americans, we are in the early stages of improving care quality for all patients across the globe. In August 2021, we raised a $25M Series C financing round with Insight Partners, a leading global venture capital and private equity firm investing in high-growth companies driving transformative change in their industries. PLEASE NOTE: At Covera Health, we take the integrity of our hiring process seriously. Please be aware of recruitment scams that may impersonate our company. We will never request payment or sensitive information (such as banking details) during the interview or hiring process. All communication from our team will come from an official Covera Health email address (ending in @coverahealth.com). If you suspect fraudulent activity, please contact [email protected] to verify the legitimacy of the communication.