Responsibilities
- Regularly meets with users, vendors, and IS staff to develop and modify system specifications.
- Designs solutions for applications and prepares the appropriate documentation.
- Develops solutions in accordance with Project Development standards.
- Develops test data and documentation for all phases of the application development life cycle.
- Performs Q/A testing on application functionality.
- Oversees the training of users in operating procedures for applications to management
- Ensures strict adherence to work plans, reporting all serious deviations.
- Develops, documents, and maintains source code management system.
- Documents and implements version control policies and procedures.
- Documents and implements software development policies and procedues.
- Researches and resolves Customer Support Center Tickets.
- Provides technical support and guidance to other team members as required.
- Performs software releases as required
- Adheres to our Service Level and Change Management Policies.
- Provides on-call support as scheduled.
- Estalishes and maintains regular communications with user community
- Tracks and reports project status and progress.
- Presents status and reports for periodic management reviews.
- Adheres to appropriate Project Management standards.
- Works with external support services, vendors and conultants
Requirements
- 2 to 5 years of experience
- Associate's Degree required, BS/BA preferred
- One or more years of progressively more responsible programming and/or report writing experience, including working knowledge of programming languages such as SQL, JavaScript, HTML, etc.
- Strongly prefer CCL programming experience, MPage/web programming experience, and/or, PowerInsight/Business Objects (WEBI/INFOVIEW) programming experience.
- One or more years of progressively more responsible Discern Expert and/or PM Rules programming experience desired.
- Comprehensive working knowledge of computer systems analysis and programming techniques and procedures, including: consulting with users to determine hardware, software or system functional specifications; design, development, documentation, analysis, creation, testing, coding, debugging, or modification of computer systems or programs based on and related to user design specifications.
- Working knowledge of application development, implementation, enhancement and support methods and practices.
- Working knowledge of IS standards and quality methods and metrics.
- Working knowledge of project management methods.
- General familiarity of user business practices, concepts and terminology sufficient to support the applications
- Travel Requirements: 5 - 40% domestic US travel (depending on projects).
All your information will be kept confidential according to EEO guidelines.
