Position Description
A Logistics Operator controls shipments from end to end for air/sea and import/export procedures. Duties include associated administrative tasks and reporting. A Level 3 Operator is expected to be able to perform specialised and non-routine tasks under general guidance, and be capable of exercising initiative and judgement in carrying out their duties. The role may include training less experienced Operators by means of personal instruction and demonstration.
Statement of Duties
OPERATIONAL SERVICES
- Coordinate all aspects of international and domestic freight shipments, including: making bookings, arranging cartage, liaising with vendors to ensure completion of services
- Track shipments, including updating system with milestones and confirming POD
- Obtain, check, prepare and/or store documentation to meet customs and quarantine requirements, packing specifications, and compliance with Australian and overseas countries’ regulations
- Complete client requirements in accordance with the client specific Standard Operating Procedure
- Liaise with clients, vendors, overseas offices and internal departments
- Managing Warehouse Clients internal / external contracts
- Maintain, and where necessary update, Standard Operating Procedures
SALES MANAGEMENT
- Provide quotations for allocated existing clients
ADMINISTRATION SERVICES
- Invoice clients in accordance with established timeframes. Comply with invoicing procedures, both for Crane and the client, to ensure timely payment of invoices
- Process vendor invoices in accordance with established procedures
- Perform administrative tasks such as filing and archiving, including both paper and electronic documents
Skills and Attributes
POSITION SPECIFIC SKILLS
- At least 5 years Freight Forwarding experience
- Experience with (e.g. EDI/ICS/Excel) preferred
- Experience with all Import/Export Air/Ocean an advantage
- Oil and gas/project vertical experience in freight forwarding an advantage
- Proficient (or ability to become proficient) with Crane Worldwide systems (PO Management, Kewill, C-View, etc)
GENERIC SKILLS
- A commitment to the Crane Way
- Excellent written and verbal communication skills
- High level of accuracy and attention to detail
- Well-developed problem solving and analytical skills
- Excellent organisational skills
