ESSENTIAL JOB FUNCTIONS
- Prepare documentation, dock receipts, bills of lading, export declarations.
- File SED’s (Shippers Export Declarations) >File shipping documents
- Track and trace cargo as necessary to ensure proper movement and delivery.
- Provide accounting department with proper and correct billing information.
- Communicate with clients regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
- Communicate with vendors/suppliers regarding shipment dispatch, routing, pricing, and rates.
- Communicate & correspond with other Company branches and agents for client satisfaction, and ensure excellent service execution.
- Seek the most profitable mode of shipment, yet meet client’s requirement for the movement of freight.
- Other duties as assigned
Physical requirements
Position may require extended periods of sitting, computer use, standing and walking. Some light lifting may be required in some instances
other skills/abilities
- Knowledge of the Import/Export industry preferred.
- Interpersonal skills necessary to communicate (verbally and intuitively) effectively with both clients and internal personnel.
- The ability to work in a fast-paced environment.
- Must be career-oriented, hard-working, quick learner and have excellent recall for past events/situations/numbers.
- Strong knowledge of personal computers
Education and experience
- High School Diploma or GED required.
- Minimum 4 years related experience.
- Minimum one year of experience in air import or freight forwarding operations
Certifications and Licenses
- Professional certification may be required in some areas.
