JOB DESCRIPTIONS
Works directly with a client or group of clients in providing dedicated warehouse support.
- Operates a forklift
- Must meet unit quality and productivity metrics.
- Complete paperwork thoroughly and promptly.
- Accurately and courteously load client merchandise
- Acts as primary contact with client on site and is available to the client for escalation when necessary
- Work as intermediary for communication between client and their operations teams and Crane Worldwide network
- Escalate all issues with a shipment immediately to the client to insure prompt resolution
- Manage all client requests and follows up to ensure that client needs are met
- Responsible for managing client reports and assuring accuracy
- Other duties as assigned
-OTHER SKILLS AND ABILITIES
- Ability to add, subtract, multiply and divide in all units of measure using whole numbers, fractions and decimals.
- Ability to read, comprehend and complete basic checklists, forms or other related documents.
- Identifies and resolves problems in a timely manner.
- Balances individual responsibilities.
- Consistently at work and on time.
OTHER REQUIREMENTS
- Minimum one year industry experience preferred.
- Must be forklift certified.
- This position requires proficiency in Chinese
