Bodily Injury Auto Adjuster (contract remote)

We are currently hiring a remote Auto Bodily Injury Adjuster in personal lines for a temporary to possible permanent placement with one of our major insurer partners.

As a Bodily Injury Adjuster, you will be responsible for full handling of automobile and property bodily injury claims in Ontario. The files are of varying complexity, and the successful candidate will have a dynamic personality and the ability to excel in a high-performance environment. The successful candidate will investigate, evaluate, negotiate and settle Auto Bodily Injury (BI) claims by telephone and correspondence. The candidate has the ability to work effectively with insureds, adjusters, clients, legal counsel and more.

How WorkForce Advantage Works

As a member of the WorkForce Advantage team, you will join our talent roster and may be matched with client contracts based on your availability, experience, and fit. You will remain an employee of Crawford & Company while working remotely in support of another insurance company.

Assignments typically last three to 12 months and may be extended. Depending on business needs and performance, there may also be an opportunity to transition into a permanent role with the client.

The salary range is $55,000 to $75,000 annually.

Responsibilities

• Full handle of both direct deal and litigated files
• Investigate, evaluate, negotiate Ontario Bodily Injury losses of moderate to high complexity
• Manage challenging coverage claims with tact and professionalism
• Arrange and manage vendors for your investigation (IA's, surveillance, legal defense, defense medicals)
• Maintain accurate reserves and expense control
• Manage claims in litigation, participate in mediations, pre-trials and trials

Qualifications

• Minimum 3 years of experience handling bodily injury claims
• CIP or working towards designation is required
• ON independent adjusting license, probationary or full or ability to obtain license
• Strong organizational; decision making and problem-solving skillset
• Excellent communication skills, both written and verbal
• Expertise in file preparation, and demonstrate ability to negotiate a file to resolution
• Knowledge of claims settlement, policy wording, and fraud investigations with ability to identify and analyze coverage issues
• Strong general computer knowledge required
• Knowledge of handling claims across Canada, as well as US exposures is an asset
• Experience with Guidewire Claims Centre would be an asset

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About Us

At Crawford, your work has purpose. Every claim represents a person facing a difficult moment, and the support we provide helps restore lives, businesses, and communities.

We empower employees to grow, lead, and innovate in careers that make a real difference. If you’re looking to build your future with an industry leader while doing meaningful work, Crawford offers the opportunity to do both.

With employees in more than 70 countries, we combine global reach with a shared culture grounded in purpose, values, and collaboration. Learn more at www.crawco.com

Why Crawford?

Our total rewards package is designed to support your well-being, recognize your contributions, and help you keep growing. In addition to competitive compensation, we offer:

• Performance-based pay and incentive plans that recognize excellence.
• Retirement savings options, including pension, group RRSP, TFSA, and an Employee Stock Purchase Plan.
• Benefits that support your financial, physical, and mental well-being.
• Flexible work options that support work-life balance, including shortened work weeks, phased retirement, and generous time away.
• Training, development, and scholarship programs that support continuous learning, career growth, and education at various career stages.
• Additional support, including home office allowance, employee referral bonuses, relocation support where applicable, and corporate discounts.
• Paid volunteer time and sustainability initiatives that help give back to the communities where we live and work.
• A culture built on respect, collaboration, inclusion, and entrepreneurial spirit.