We're looking for a Multi-Lines Claims Adjuster to join our team in Moncton, New Brunswick. In this role, you'll help policyholders navigate property and casualty claims with fairness, empathy, and professionalism. You'll investigate losses, assess coverage, determine claim value, and negotiate settlements, all while delivering exceptional customer service.
This role offers the opportunity to work independently in the field, build meaningful relationships with clients, and make a direct impact on people's lives. You'll enjoy the flexibility of a hybrid work environment, combining field investigations with the convenience of working from home when not attending loss sites.
Responsibilities
- Investigate, evaluate, and adjust multi-line insurance claims in accordance with policy coverage, industry standards, and company guidelines.
- Review, analyze, and interpret expert reports to support claim assessments and resolution strategies.
- Select, engage, and provide direction to independent experts, contractors, and other service providers as required.
- Maintain accurate claim files, documentation, and expense records in a timely manner.
- Collaborate with management to build and maintain strong client relationships through responsive and professional service.
- Develop and maintain effective working relationships with key stakeholders across the insurance industry, including brokers, risk managers, legal counsel, regulators, and external partners.
Qualifications
- Minimum of 1 to 5 years functional and technical experience in an insurance environment
- Independent adjusting license or working towards CIP designation
- Knowledge and experience in property and casualty claims is preferred
- Bilingual proficiency in French and English is an asset.
- Experience in road adjusting including the investigation and detailed reporting of claims
- Post Secondary education in an insurance related field considered an asset
- Working knowledge of Xactimate and Xactanalysis an asset
- Excellent verbal and written communication skills
- Ability to manage multiple priorities
- Ability to work independently
- Must be a team player with outstanding customer service skills
- Willingness to work in a dynamic environment with opportunity for career growth
#LI-JD2
About Us
At Crawford, your work has purpose. Every claim represents a person facing a difficult moment, and the support we provide helps restore lives, businesses, and communities.
We empower employees to grow, lead, and innovate in careers that make a real difference. If you're looking to build your future with an industry leader while doing meaningful work, Crawford offers the opportunity to do both.
With employees in more than 70 countries, we combine global reach with a shared culture grounded in purpose, values, and collaboration. Learn more at www.crawco.com
Why Crawford?
Our total rewards package is designed to support your well-being, recognize your contributions, and help you keep growing. In addition to competitive compensation, we offer:
- Performance-based pay and incentive plans that recognize excellence.
- Retirement savings options, including pension, group RRSP, TFSA, and an Employee Stock Purchase Plan.
- Benefits that support your financial, physical, and mental well-being.
- Flexible work options that support work-life balance, including shortened work weeks, phased retirement, and generous time away.
- Training, development, and scholarship programs that support continuous learning, career growth, and education at various career stages.
- Additional support, including home office allowance, employee referral bonuses, relocation support where applicable, and corporate discounts.
- Paid volunteer time and sustainability initiatives that help give back to the communities where we live and work.
- A culture built on respect, collaboration, inclusion, and entrepreneurial spirit.
