Property Desk Adjuster - Nova Scotia

We're growing our team and are looking for a Property Desk Adjuster to join us in the Nova Scotia, Canada. In this unique role, you'll primarily support our Property Desk team while also having the opportunity to assist with occasional field claims in remote communities, offering a diverse and rewarding claims experience.

As a trusted claims professional, you'll play a key role in helping customers through challenging situations by investigating, evaluating, negotiating, and resolving property claims through telephone and written communication. You'll be empowered to make decisions within your delegated authority while collaborating closely with clients, field adjusters, and legal partners to ensure fair, efficient, and customer-focused claim resolution.

This is an excellent opportunity for someone who enjoys combining strong analytical skills with a commitment to exceptional customer service, while working in a dynamic environment that offers both desk-based and field exposure.

Responsibilities

• Investigation, collection, and analysis of claims information
• Telephone interviewing claimants and witnesses
• Evaluates coverage, liability and quantum
• Negotiates, settles, finalizes claims
• Accurate recording, reporting and presentation of file
• Maintenance of accurate billing, and time and expense record
• Work with manager to maintain client relations

Qualifications

• At least 2-5 years of functional/technical experience in an insurance environment
• Ideal candidate must have experience in handling property claims
• Post-secondary education in an insurance related field
• Has a Probationary License or is working towards one
• Bilingual proficiency in French and English is an asset
• Working towards CIP Designation
• Organized and strong communication/writing skills
• Ability to work independently and efficiently, demonstrating self-motivation and strong problem-solving skills.

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About Us

At Crawford, your work has purpose. Every claim represents a person facing a difficult moment, and the support we provide helps restore lives, businesses, and communities.

We empower employees to grow, lead, and innovate in careers that make a real difference. If you're looking to build your future with an industry leader while doing meaningful work, Crawford offers the opportunity to do both.

With employees in more than 70 countries, we combine global reach with a shared culture grounded in purpose, values, and collaboration. Learn more at www.crawco.com

Why Crawford?

Our total rewards package is designed to support your well-being, recognize your contributions, and help you keep growing. In addition to competitive compensation, we offer:

• Performance-based pay and incentive plans that recognize excellence.
• Retirement savings options, including pension, group RRSP, TFSA, and an Employee Stock Purchase Plan.
• Benefits that support your financial, physical, and mental well-being.
• Flexible work options that support work-life balance, including shortened work weeks, phased retirement, and generous time away.
• Training, development, and scholarship programs that support continuous learning, career growth, and education at various career stages.
• Additional support, including home office allowance, employee referral bonuses, relocation support where applicable, and corporate discounts.
• Paid volunteer time and sustainability initiatives that help give back to the communities where we live and work.
• A culture built on respect, collaboration, inclusion, and entrepreneurial spirit.