JOB OVERVIEW: To inspect all guest rooms completed by Room Attendants to ensure Crescent’s high standards of cleanliness.
ESSENTIAL JOB FUNCTIONS:
- Inspect for clean bathtub, toilet, sink, walls, mirrors, tiles, counters, floor surfaces, etc.
- Adhere to cleaning procedures and instructions for use of cleaning agents.
- Inspect for proper bed making by Room Attendants. This will require lifting mattress corners.
- Inspect for proper dusting of all furniture, pictures, drawers, window ledges, and shelves.
- Inspect to confirm proper vacuuming throughout entire room and that all trash is removed from the room.
- Replenish amenities, linens, and supplies in guest room.
- Sign for room keys. Visually inspect room for cleanliness and appearance and signify completion for room to be returned to available for guests.
- Assist in the inspection of cleaned guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
- Assists with assignments of special requests, issuance of supplies to staff and logs items into the Lost & Found log as needed.
- Respond to guest requests, concerns and problems to ensure guest satisfaction.
- Comply with attendance rules and be available to work on a regular basis.
- This position does not require previous housekeeping experience. It will require a keen eye to ensure properly cleaned rooms, to Brand Standards.
- This position will require some weekend and holiday work hours.
