Office and Administration Manager

Background:

Creative Associates International is a dynamic, fast-growing global development firm that specializes in education, economic growth, democratic institutions, and stabilization. Based in Washington, D.C., Creative has a field presence in more than 25 countries with a strong client portfolio that includes the U.S. Agency for International Development and the State Department, among others. Since its founding in 1977, Creative has earned a solid reputation among its clients and is well-regarded by competitors and partners alike.

Project Summary:

The purpose of Nicaragua Youth and Communities Secure, Empowered and Resilient (NYCSER) is to empower youth and their communities to acquire the knowledge, skills, and resources needed to become resilient and better equipped to advocate for their own best interests and security in the current national context of social and political instability and discrimination, including by actively participating in their communities’ and nation’s decision-making.

Position Summary:
The Office and Administration Manager will perform a broad range of administrative and reception duties. S/he will provide timely staff services and efficient office operations, procurement, mail, inventory management, supplies and equipment maintenance.

Reporting and Supervision:
The Office and Administration Manager will report to the Finance and Administration Manager

Primary Responsibilities:

• Assist the project staff in obtaining and facilitating movement of project staff;
• Update inventory database to track key information;
• Oversee project procurement;
• Handle all email, mail and phone general inquiries and requests for information and materials;
• Collect departmental updates for monthly organization report;
• Retrieve, log and sort resume inquiries via Personnel email, mail and phone;
• Maintain employee telephone lists, and floor map;
• Assist with ordering supplies and copy room inventory, as needed;
• Assist with trip expense reports, photocopying, ordering books and materials as needed;
• Assist staff with mailing projects and provide support assistance; and
• Perform other duties as assigned.

Required Skills and Qualifications:

• High school diploma with at least three (3) years of office experience;
• Demonstrated reliability regarding attendance and work performance;
• Good communication and interpersonal skills to deal with a diverse clientele and staff;
• Courteous and professional demeanor with experience providing customer service;
• Experience in organizing and filing information;
• Attention to detail and ability to follow up on tasks to completion;
• Medium level knowledge of Word, Excel and Outlook;
• Clear speaking voice and proficient English language skills; and
• Flexibility and ability to work in busy environment.

Local and regional candidates are strongly encouraged to apply.

Position contingent upon donor funding.