Administration Graduate Trainee

Duties

• Maintain accurate and up-to-date client loan records and disbursement schedules
• Process loan applications, repayments, and related documentation in a timely manner
• Coordinate with credit officers, branch staff, and clients to resolve administrative queries
• Prepare daily, weekly, and monthly operational reports for management
• Ensure compliance with internal policies, regulatory requirements, and audit standards
• Manage correspondence, filing systems, and office administrative functions
• Support portfolio monitoring and flag overdue accounts for follow-up
• Assist with onboarding of new clients and collection of KYC documentation

Qualifications & Experience

• Diploma or Degree in Business Administration, Finance, Accounting, or a related field
• Minimum 1 year experience in an administrative role, preferably within financial services or microfinance
• Proficiency in MS Office (Word, Excel, Outlook)
•  Experience with loan management software is an added advantage
• Strong numerical accuracy and attention to detail
• Excellent communication and interpersonal skills
• Ability to work under pressure and meet deadlines