Assistant Store Manager - Springville, NY

Crosby’s is looking for a motivated and dependable Assistant Store Manager to help lead daily store operations. In this role, you’ll support the Team Leader in creating a clean, efficient, and welcoming environment while delivering exceptional customer service and driving store success.

You’ll play a key role in supervising team members, maintaining high operational standards, and ensuring every customer has a great experience—every day, every time.

What You’ll Do

Customer Experience

· Deliver prompt, friendly, and professional service to every customer

· Prepare fresh food and made-to-order items following Crosby’s quality and cleanliness standards

· Promote and assist customers with enrolling in My Crosby’s Rewards

· Drive sales through suggestive selling and add-on recommendations

· Handle customer concerns and resolve issues when the Team Leader is not present

Store Operations

· Help oversee daily operations to ensure efficiency and profitability

· Maintain store cleanliness, organization, and brand standards

· Support merchandising, promotions, and inventory management

· Ensure compliance with all food safety, tobacco, alcohol, and company regulations

· Communicate effectively with team members and leadership

Team Leadership

· Train, coach, and support store associates

· Assist with scheduling and maintaining proper staffing levels

· Provide feedback on employee performance and development

· Foster a positive, respectful, and team-oriented work environment

Financial & Administrative

· Assist with inventory control, audits, and reporting

· Support accurate cash handling and daily bank deposits

· Review timekeeping and assist with payroll processing

· Report discrepancies and maintain accurate records

Safety & Maintenance

· Help maintain a safe and secure store environment

· Follow proper opening/closing procedures and cash security policies

· Monitor equipment, cleanliness, and overall store conditions

· Report maintenance or safety concerns promptly

*Benefits*

· Medical Insurance with Employer Contribution

· Voluntary Dental Insurance

· Life Insurance- Company Paid

· 401K & Paid Time Off

· Leadership Paid Training Program

· Career growth opportunities!

· Company Discounts

· Significant Fuel Discounts!

· Scholarship Opportunity and Tuition Reimbursement

· Employee Assistance Program- Company Paid