As a Sales Associate, you’ll play a key role in delivering outstanding customer experience throughout your shift, as well as maintaining a clean, safe, and welcoming store environment while supporting sales and profitability goals.
We’re looking for associates who are friendly, reliable, and committed to exceeding customer expectations—every day, every time.
**For Overnight Sales Associates - a $1.50 Shift Differential will be added for the hours of 11:00PM-7:00AM.**
What You’ll Do
Customer Service & Sales
· Provide prompt, friendly, and courteous service to every customer
· Prepare fresh food and made-to-order items following company recipes and standards
· Promote My Crosby’s Rewards and assist customers with enrollment and offers
· Suggest additional items at checkout to enhance customer experience
· Communicate effectively with team members and leadership
· Demonstrate company values: Honesty, Trust, Customer Focus, Teamwork, and Accountability
Daily Operations
· Follow all company policies, procedures, and food safety standards
· Stay up to date on company operations and expectations
· Work scheduled shifts and follow dress code guidelines
· Report any issues related to sales, pricing, or store operations
· Handle customer concerns professionally and escalate when needed
Cash Handling & Financial Responsibilities
· Accurately process transactions and refunds
· Balance and report register activity at the end of each shift
· Report any cash discrepancies over $5.00
· Follow proper cash handling and register procedures
Safety & Security
· Help monitor inventory and prevent loss
· Follow all cash control and store security procedures
· Notify management of deliveries and any suspicious activity
· Protect company assets at all times
Merchandising & Store Appearance
· Keep shelves, coolers, and displays fully stocked and organized
· Ensure all items are properly priced
· Prepare and maintain coffee, fountain drinks, and other high-demand items
Store Maintenance & Cleanliness
· Maintain a clean and safe store environment inside and out
· Clean floors, restrooms, food areas, and equipment
· Keep parking lots, sidewalks, and fueling areas tidy
· Identify and address safety hazards & report maintenance issues promptly
*Benefits*
· Career growth opportunities - Whether you’re just starting out or looking to develop your career, we’ll help you grow.
Career Growth Path: Sales Associate - Shift Leader - Assistant Team Leader - Team Leader
· A culture of teamwork and support - Enjoy working with a close-knit team that celebrates each other’s successes.
· A chance to make an impact: Be part of a local brand that supports its community.
· Benefits that matter:
· Company Discounts
· Significant Fuel Discounts!
· Paid Time Off
· 401K
· Referral Bonus ($250 + a free pizza!)
· Company-paid Employee Assistance Program
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Crosby's is a convenience store chain operating primarily in Western New York. They offer a range of products including groceries, fuel, and prepared foods.