Dutch Speaker to Work in Lisbon ☀️

Cross Border Talents is recruiting a Dutch Customer Advisor to work in sunny city of Lisbon, Portugal.

Are you looking for an opportunity to acquire professional experience, and enjoy the amazing city of Lisbon awarded as the green capital in 2020. Imagine being able to have surfing classes after work?

Want to make use of your language and technology skills?

Join one of the top BPO companies in Lisbon. Our client is a global leader and one of the biggest companies in Portugal. Your mission as a customer support agent is to support their activities offering the best quality service to their customers while working with prestigious worldwide brands.

Your Role as a Customer Advisor:

• Represent a worldwide brand;
• Integrate a multicultural environment;
• Develop customer relationships and grant the best experience for the customer;
• Troubleshoot through the use of open questions, support documents, and system training;
• Offer recommendations to common problems or frequently asked questions.

Requirements:

• Fluency in Dutch C2 Level or Native);
• Good knowledge of English (B2 level);
• Typing Speed: 25 words per minute.
• Availability to work in rotating shifts
• Good computer skills;
• Any kind of previous experience or contact with clients;
• Excellent communication skills;
• Good listening and empathy skills;
• Good time management skills;
• Team spirit and flexibility.

Benefits:

Cross Border Talent's Offer:

• Paid travel Expenses;
• Signing Bonus of 2500€;
• Accommodation offered during your stay in Portugal;
• Health Coverage and Private Health Care;
• Working hours: 40h per week = is 8 hours per day / 5 days a week;
• Portuguese lessons;
• Surf lessons, social events, city discounts.

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