Role Purpose
Client Services is the primary client-facing function within Operations, responsible for delivering a consistently high standard of service tailored to each client’s individual requirements. The role supports the prompt, efficient and professional resolution of client queries, while helping to maintain strong client relationships and uphold operational service standards.
Role Responsibilities
Bachelor’s degree preferred.
Experience
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Crown Agents Bank is a vastly growing and regulated UK bank that connects emerging and frontier markets to the rest of the world, using FX and payments technology. We are transforming the way payments and FX move through emerging markets, reducing friction so that more money gets to those who need it. Emerging markets payments are usually challenging, expensive, unreliable and opaque. Our solutions help fix these pain points. Ultimately, we connect traditionally hard-to-reach regions to global financial infrastructure, giving access to the best prices and the fastest, most reliable settlement. FX and cross-border payments are often complex and expensive, especially when operating in emerging markets. Crown Agents Bank (CAB) wraps its deep and trusted relationships and strength of network around innovative digital capabilities, and cross-border transaction banking solutions to enable fintech, corporates, governments, development organisations and banks to move money to, from, and across often hard-to-reach markets.