1) Tracking & Controlling the delinquency of the area, bucket wise, dpd wise and focus on Non-starters for TW Product
2) Regular follow up with delinquent customers through a dedicated team
3) Ensuring adherence of legal guidelines by agencies and executives
4) Manage Productivity by fixing productivity parameters for in-house / collection agencies, monitoring performance against set parameters and periodic review
5) Co-ordination with legal team to ensure necessary legal action is taken on specific cases
6) Ensure collection agencies are complaint with audit & information security requirements of the Organisation
Experience Range : 10 to 12 Years
Qualifications :
Graduate (Any Specialisation)
MBA
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