To manage collection and recovery activities within Agri and MSME portfolios through analysis of delinquency trends, evaluation of risks and implementation of recovery initiatives that support portfolio health.
• Setting payment collection goals and targets for the department.
• Creating and implementing a strategy to improve the collection of outstanding credit.
• Implementing collection policies and procedures to avoid excessive outstanding credit.
• Ensuring that the company policy on recoveries is followed and that it is in line with state and central regulations.
• Implementing deadlines for invoicing and payment collection.
• Negotiating with customers in cases when non-payment occurs.
• Preparing monthly feedback reports on payment collections.
• Remaining informed of any legislative procedural training regarding debt collection.
• Training and mentoring of staff members in the collections department.
Experience: 10 to 12 years
Qualification:
MBA (Any Specialization)
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