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    CSB Career Site

    Product Head – HCF & IE| Mumbai

    Mumbai, IndiaOn-SiteFull-time15–20 yrs experiencePosted 1w ago
    All CSB Career Site jobs

    Job description

    To drive the strategic direction, growth, profitability, and governance of assigned product portfolios by developing market-relevant propositions, enhancing customer value, managing portfolio performance, and ensuring alignment with business objectives.

    Responsibilities

    (A) Product Management -

    • Ownership of New product / program development in co-ordination with all Stakeholders for Health Care Finance (HCF) and Industrial Equipment Finance (IE).
    • Customer segmentation & product offerings - Framework design & implementation.
    • Continuously improve the existing products based on portfolio performance & Market dynamics.
    • Activation of all product programs in HCF & IE funding.
    • Activation of all regions in all the programs.
    • ATS & Program guardrail management for HCF & IE.
    • Product Marketing / Key USP / Branch level activity - 3 per month.
    • Marketing Campaign for product X-sell & Upsell for HCF & IE

    (B) Process Management -

    • Build RLOS platform for HCF & IE business.
    • Process re-engineering & TAT management.
    • Develop Sales tools to increase productivity.
    • Service Guarantee offering in service.
    • Adherence to SOP and ensuring 100% file processing as per guidelines.
    • NIL audit errors for the product.
    • Process innovation

    (C) Business & Revenue Management -

    • Achieve business growth target, incremental book growth, portfolio yield.
    • Work on sale budget, revenue parameters like sourcing yield, Fees.
    • Maintain optimal sourcing mix / channel Mix .
    • Cost control measures for better profitability.

    (D) OEM Management -

    • Develop and maintain strong relationships with existing and prospective OEM partners.
    • Act as the primary point of contact for all OEM-related communications and negotiations.
    • Understand OEM business models, pain points, and market trends to offer tailored partnership strategies.
    • Drive co-marketing, co-development, and go-to-market initiatives to maximize mutual value.
    • Collaborate cross-functionally with OPS and legal teams to support partnership execution.
    • Monitor partner performance against SLAs, KPIs, and other contractual obligations.
    • Conduct regular business reviews with OEMs to identify new opportunities and mitigate risks.
    • Manage contract renewals, amendments, and compliance with partnership terms.
    • Provide market intelligence and feedback to internal teams based on OEM interactions.
    • Support pricing, product roadmap alignment, and supply chain coordination, as applicable.

    Qualifications

    Experience: 15 to 20 years

    Qualifications: MBA

    Job details are sourced from the employer's original posting.

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