Our Vision: Be the best at what we do. Our Mission: Improve lives through technology.
Summary:
“Customer Inspired” isn’t our slogan — it’s our driving force, and C Spire team members live it. We aim to engage the exceptional and embrace operational excellence to best deliver connectivity and technology solutions that advance our communities and customers’ lives. It’s a challenging goal, but we have a winning team that is looking to grow.Responsibilities:
What You Will Do
In all of your duties, you will have a relentless, obsessive, yet disciplined approach to manage all details to perfection and deliver desired results.
Install and service IPTV, high-speed data, and voice services in residential environments
Work with wireless video equipment, run and pull cables, and provision equipment according to codes and standards
Install and service home security and automation systems, adhering to licensing and safety requirements
Splice fiber connectors; use OTDR, light meters, and other fiber diagnostic tools
Troubleshoot hardware and software issues; adjust or replace inoperative equipment and test for performance
Conduct customer premise surveys, recommend equipment placement, and manage scheduling impacts
Wire CAT6 and/or fiber optic drops inside customer homes as directed
Demonstrate systems to clients and secure training sign-off
Configure both wired and wireless networks and devices
Maintain company tools and assets, reporting any defective materials or inaccurate job information
Clean up work areas post-installation and patch drill holes
Work shift rotations including Saturdays; be available for after-hours and weekend on-call duty
Perform additional duties as assigned
This position is an exceptional introduction to home fiber installation, as there is plenty of room to grow and learn from outstanding individuals in the field. From Home Services Technician you will have a perfect springboard into all areas of C Spire and develop robust career skills.
Qualifications:
What You Will Bring
As a C Spire team member you will bring a relentless obsession to be the best in our industry and a winning mentality, determined to outsmart and outdo competitors. You will have a single-minded commitment to unbeatable internal and external customer experience. You will have a steadfast devotion to doing the right thing the right way and a deep-seated dedication to accountability and ownership. You will also bring an unapologetic passion for innovation and technology and an uncompromising drive toward continuous improvement.
In addition to that, we require:
High School Diploma or equivalent
Good oral and written communication skills
Experience with IPTV, cable TV, and/or home automation/security systems
Strong interpersonal skills and customer service mindset
We will give special consideration to candidates who have:
Experience in fiber splicing, wireline phone service, wireless routers, and wireless technology
What You Will Gain
A great workplace needs more than dental coverage, though we provide that and excellent health insurance. But that’s just the start. We make sure working at C Spire is the best career experience around. And Forbes has named us one of America's Best Midsize Employers multiple times because of it. We also offer:
Competitive Compensation Package
Blue Cross Blue Shield Health Insurance
Tuition Assistance Programs
Complimentary Wireless Service & Device*
401k Match
Teladoc Telemedicine
WellBeacon Wellness Program
Paid Talent Referral Opportunities
Tailored learning paths for every position
Physical Requirements and Working Conditions:
Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screen. Must be able to work some evenings and weekends in an on-call/emergency environment. Must be able to handle and move 50 lbs. or more. Must be able to work on a ladder for an extended period. Must have good hand-eye coordination. Must be able to operate tools and equipment. Must be able to traverse difficult terrain, bend, crawl, and work in attics and outdoor weather conditions for extended periods. Must be available via phone 24/7 for emergencies and on-call as directed. Regional and occasional long-distance travel required. Must have an appropriate driver’s license and be insurance eligible.
*Complimentary wireless service and device available to team members in our wireless footprint.
If you want to work hard, achieve a lot, and make a difference, then C Spire is the place for you.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
CSI Cellular South, Inc. is a telecommunications company.