This position is responsible for preparing and cooking food items in accordance with CSM/brand high quality standards to ensure guest satisfaction, including adherence to health regulations.
- Anticipates, plans for, and completes all prep work for the entire day based on hotel occupancy levels.
- Responsible for adhering to cost controls to reduce expenses and waste with food items.
- Ensures proper specifications are followed for cooking per the menu, recipes, and proper production/plate set-up.
- Responsible for proper use of all equipment and supplies.
- Expedites food items as necessary to ensure timely service.
- Greets all internal or external customers in a courteous and friendly manner.
- Responds to guest needs and provides the highest level of quality service.
- Assists other associates as needed to meet guest’s needs.
- Responsible for cleaning/sanitizing the kitchen regularly throughout shift and at the end of every shift.
- Assists dishwashers or bussers as needed.
- Completes all required paperwork accurately and in a timely manner including cooler and heating temperature logs, food safety logs, and other paperwork as required per health code requirements.
- Assists with inventory and completing inventory par sheets per requirements.
- Maintains a clean and safe work area, and handles all beverage/food in compliance with CSM, brand, local, state and federal regulations.
- Assist in maintaining sanitation and cleanliness of the Bistro, kitchen, and dish room.
- Follow all CSM/brand procedures for guest/associate incidents.
- Knowledgeable of hotel emergency procedures.
- Produces required volume of work by planning, organizing and prioritizing work duties.
- Adheres to CSM/brand grooming and appearance standards, general work rules, and department procedures.
- Attends all required department and hotel meetings and adheres to CSM attendance policy.
- Completes all assigned tasks within or outside the normal scope of the position or department.
- Takes initiative to assist wherever necessary, works as a team player, and actively contributes to the success of the food and beverage department.
Competencies/Skills Required: Must have one or more years of previous cook experience. Must have demonstrated exemplary customer service, attention to detail, and ability to perform job duties in a repetitious and fast paced environment. Must have the ability to speak, understand, and write English in order to meet guest’s needs.
Education: High school diploma/GED or equivalent experience required. ServSafe training and certification, or the ability to obtain local certifications as required by law.
Physical Requirements: Ability to lift, push and pull up to 50 pounds on a regular basis throughout shift. Requires ability to complete physically demanding responsibilities such as walking, standing, carrying, bending, and lifting continuously throughout the shift.
Competencies/Skills Preferred: Prefer two or more years of previous cook experience in a fast-paced restaurant environment.
